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Juliette Tai is a seasoned professional with 20+ years of experience in various industries, including software development, sales, and management. She has a strong background in cloud computing, SaaS, and salesforce.com, with expertise in account management, lead generation, and competitive analysis. Juliette has held senior roles in companies such as IBM, EMC Corporation, and Greenlight360, Inc., and has a degree in Electrical and Semiconductor Engineering from Northeastern University.

Experience

    • QA (contract)
      • Aug 2011 - Oct 2012
    • Social Media Manager, Part-time
      • Aug 2009 - Aug 2011

      Berkent Legal Services is a small law firm, that specializes in Business and Employment law.• Design and manage lead generation campaigns to drive new business.• Participate in the creation of Video Blogs. Help determine content strategy and assist with technical support.• Leverage Google Analyti...

    • Director of Research and Competitive Intelligence
      • Jun 2009 - Aug 2011

      Greenlight360 is an early stage start-up, internet television network based in greater Boston.• Research and analyze competitive and market trends, then make strategic recommendations to support the success of the Greenlight360 business.• Create weekly/monthly management reports on internet telev...

    • Channel Marketing Program Manager (Tivoli)
      • May 2008 - Feb 2009

      • Led marketing initiatives that increased brand awareness and exceeded revenue goals in 2008, achieving 155% of plan with 27% yr/yr growth.• Managed Mid Market Readiness process through the Tivoli Brand• Communicated across and within the IBM Matrix. Created an extended team to help build a pro...

    • Inside Sales
      • Mar 2007 - Apr 2008

      Enterprise Sales Support Team/Sales Organization• Drove new business development. Researched and nurtured new Global 1000 and Fortune 1000 customer prospects into viable leads for sales team.• Identified and qualified client project needs. Worked with channel and direct sales for seamless transit...

    • Real Estate Agent
      • Sep 2002 - Jul 2007

      - Real Estate agent for the Metrowest MA area and beyond.

    • Technical Consultant - Inside Sales
      • Jun 2005 - Dec 2006

      • Partnered with Sales Reps, as the technical expert, to develop and sell EMC Solutions that best met customer needs.• Developed technical strategies and participated in sales presentations to customers, prospects and C-level decision makers.• Delivered formal and informal training, including Web...

    • Release Engineer (contract)
      • Jun 2003 - Mar 2005

      • Built and released online and shrink-wrapped product, TaxCut on Windows and Mac platforms.• Coordinated and communicated with other groups for schedules and tool development.• Developed, documented, standardized and automated the build and release process.• Performed unit testing of builds prio...

    • Sr Design Engineer/Partner Manager
      • Aug 1996 - Oct 2001

      • Acted as Technical Liaison between business partners, vendors and EMC engineering, to assist with product integration with EMC's SYMAPI.• Handled program management and process development of engineering aspects of EIDP program.• Led competitive analysis and research of current EIDP members...

    • Presales Engineer
      • 2000 - 2001
    • United States
    • Software Development
    • 700 & Above Employee
    • Sr Tech Support Engineer
      • Aug 1993 - Aug 1996

      • Handled mission critical and 24/7 Premier VMS/Unix support for PROGRESS (4GL/RDBMS application development tool)• Managed escalated VMS issues. Handled account management of VMS Beta customer.• Instructor for Education Department

    • TSE
      • 1993 - 1996

    • Technical Analyst
      • Jun 1991 - Jul 1993
    • Engineer
      • Aug 1990 - Apr 1991

Education

  • 1985 - 1989
    Northeastern University

Suggested Services

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Industry Focus. “Computer Software”

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