Experience

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  nonda

  • Shanghai City, China

  • User Community Manager

    • Feb 2017 - Present
    • Shanghai City, China

    - Manage all channels feedback regarding ZUS APP on App Store (Avg. 4.2), Google Play(Avg. 4.2), in-house feedback system and nonda forum. - Manage user forum; create topics and generate reports of user feedbacks.- Create action plans from report analysis for dev team to work on with so to optimise user experience of the APP by solving issues & increase product usability.- Produce user manuals of various new products and work with designers to create final documents.- Set up plans, schedules and user selection criteria for user testing.- Manage to conduct early stage beta test of various new products (Smart Tire Safety Monitor / Smart Vehicle Health Monitor / All Compatible Music Adapter / Smart Wireless Backup Camera) and generate feedback reports; Review beta test user reports on a weekly basis during product development stage with hardware and software team, focusing on every little detail to make the product more user friendly.

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  准道网络科技（上海）有限公司

  • Changning, Shanghai

  • Marketing Manager

    • Apr 2015 - Jan 2017
    • Changning, Shanghai

    ⋅ Lead marketing team to cooperate with company’s differente online & offline marketing events带领市场团队配合公司制定线上&线下市场／地推活动⋅ Operate multiple WeChat public accounts: writing & editing & publishing管理多个微信公众号：相关内容编写／审核／发布⋅ Operate and manage company’s e-commerce system管理运营公司电商平台

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  Hill Jianke Project Management (Shanghai) Co., Ltd.

  • Shanghai City, China

  • Business Developer

    • May 2014 - Apr 2015
    • Shanghai City, China

    ⋅ Develop local / country website contents;维护／编辑本地网站内容⋅ Develop and format company general brochure;编辑／排班公司宣传册⋅ Attend investment meetings to meet with potential clients;参与各类投资会议，与潜在客户交流沟通⋅ Identify potential clients online: Chinese Real Estate developers and Investors;利用网络发觉潜在客户：国内大型开发商和投资方⋅ Update and follow-up clients list by different contact methods: phone calls, emails & meetings;通过电话／电邮／会议等多种形式跟进不同客户⋅ Localize International company capability statements into Chinese by using InDesign;利用InDesign排版软件，将美国总部各类不同类型项目的资质申明进行汉化⋅ Develop general project management presentation such as risk management, program management and typical project road map.制作项目管理基本介绍演示文稿，包括风险管理／项目群管理以及项目路程图等⋅ Translate and format Company general presentations and presentations for different market sectors like retail, high-rise, rail, theme park, and infrastructure.对公司各类演讲以及针对不同市场领域的演示文稿翻译并排版⋅ Format and translate proposals and Expression of Interest;对各类标书和意向书进行翻译和排版；⋅ Deal with internal business within the BD Dept.;负责业务拓展部内部事物处理。

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  CAC Group

  • Shanghai, China

  • Marketing Analyst

    • Jul 2010 - May 2014
    • Shanghai, China

    ⋅ Develope Brazilian pesticide market for the company and expand business with Brazilian pesticides companies.为公司开发巴西农用化学品市场，拓展公司产品在巴西的业务⋅ Welcome all the guest and partners from Brazil, arrange meetings and visit factroies etc.; 邀请组织巴西专家，客户等来华进行公司、工厂考察Process and analyze Agrochemical Marketing data and provide results for management team’s use收集处理各类农用化学品市场数据，并分析结果提供给公司高层。⋅ Design booth and attend Exhibitions & Fairs to converse with related customers directly;设计展台，参加展会以拓展公司海外客户⋅ Translate documents, i.e. agreements, rules and regulations, from English to Chinese and vice versa.各种协议、法规、等文件的翻译工作