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JR

Juliet Rabaja

Client Service Administrator at GO-VA Incorporated
Intro Book
Juliet Rabaja, a seasoned administrative professional with 2+ years of experience in customer service, financial planning, and technical support, holds a BS in Registered Nursing from Cebu Doctors' University.
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Location
Philippines, PH
Languages
  • English Professional working proficiency
  • Cebuano Native or bilingual proficiency
  • Tagalog Native or bilingual proficiency
Skills
  • Customer Service
  • Customer Support
  • Call Centers
  • Troubleshooting
  • Technical Support
  • Show all
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Experience

  • GO-VA Incorporated
    • Metro Cebu
    • Client Service Administrator
      • Jun 2015 - Dec 2017
      • Metro Cebu

      Provide administrative support to assigned Financial Planning firms based in Victoria. Provide basic training and support to new hires with their tasks.

  • Virtual Business Partners Pty. Ltd.
    • Cebu City, Philippines
    • Client Service Representative
      • Apr 2014 - May 2015
      • Cebu City, Philippines

      Work closely with assigned Financial Planning firm in administrative and ad hoc tasks. Train newmembers of the team and assist them with their tasks.

  • Convergys
    • IT Park Lahug, Cebu City, Philippines
    • Technical Support Representative
      • Oct 2012 - Jul 2013
      • IT Park Lahug, Cebu City, Philippines

      -Responsible for answering questions related to customer billing statements and general inquiries, as well as for the resolution of payment concerns.- Researches billing history using computerized systems.- Provide client support and technical issue resolution via E-Mail, phone and other electron...

  • Stream Global Services
    • Technical Support Representative
      • Jul 2011 - Sep 2012

      1st Account: Dell Technical Support - Assisted people from different countries; receiving, assessing, troubleshooting and resolving support requests for products such as computer hardware. - Analyzed the source of problems reported, locating trends and recommending measures to minimize future o...

Education

  • 2006 - 2011
    Cebu Doctors' University, Mandaue City

Suggested Services

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Industry Focus. “Outsourcing and Offshoring Consulting”

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