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Julien Ledoux
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English Native or bilingual proficiency
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French Native or bilingual proficiency
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German Professional working proficiency
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Italian Limited working proficiency
Bio
Experience
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KVH Media Group
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Liverpool, United Kingdom
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Hotel Customer Care Manager
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Jan 2009 - Present
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Liverpool, United Kingdom
I currently manage the operational activities of the Hotels & Leisure Division as well specialising in French business development including Choice Hotels, Best Western France and their respective brands. I also deal with the Credit Control for French hotels and with the Translation of our documents (contracts, statements, etc...) from English to French.
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Procius Limited
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Basingstoke
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Team Leader
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Jun 2007 - Dec 2008
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Basingstoke
- Responsible for a team of 5 screening coordinators, managing their workload, ensuring the follow-up on all the applicants- Carried out the background checks for airside applicants, contacting all their referees and kept the applicants updated on the progress of their referencing- Translated references from French into English.- Created the dossier to be sent to the Airport ID Centre once the referencing was complete
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Customer Advisor
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Jul 2006 - Sep 2006
- Answering incoming calls from existing and potential customers- Find a solution to the issues from existing customers and offer additional services- Find the best service for the potential customers
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Education
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2004 - 2007Ecole supérieure de Commerce de Bordeaux-Ecole de Management
Master, Industrial Management
Suggested Services
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Industry Focus. “Advertising Services”
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