Okay, let’s tackle this. So Julie Whipple has 15 years of experience in customer service, which is a solid foundation. Skills like insurance, claims, and employee benefits are in demand. Location is Marysville, Ohio, which is a mid-sized city. According to national averages, customer service professionals with similar experience and skills can charge around $20–$40 per hour. Considering the industry and location, I’ll estimate around $75 per hour.