Experience

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  CBRE

  • United States
  • Real Estate
  • 700 & Above Employee

  • Portfolio Services Provider | Lease Analyst

    • May 2022 - Present

  • Associate Commercial Property Manager – Ford Land

    • May 2018 - Jul 2022

    • Provide administrative support to Commercial Real Estate Property Manager for just under a million square feet office space. • Serve as a point-of-contact for third-party tenants and vendors.• Provide exceptional hospitality type service to tenants, clients, vendors, and team with laser attention to detail while overseeing day-to-day operations. • Expedite maintenance requests, distribute, and close out work orders.• Communicate monthly/as needed with tenants on pertinent building information, updates happenings, scheduled maintenance, etc. • Drive contact with vendors and contractors for quotes to schedule/request routine maintenance and/or repair projects.• Provide Property /Building Amenity Tours for prospective tenant’s lease space.• Assist in lease renewal process. • Inspect vacancies and communicate related services needed.• Establish and maintain trusting relationships with tenant community.• Ensure safety standards are met by those delivery services, whether company employees or third-party service providers. • Create new internal forms, templates, re-formatted old and outdated materials, building form/applications.

  • Project Analyst | Energy & Sustainability Office - Ford Land

    • Nov 2011 - May 2018

    • Provided support to project management operations, administration and management for all energy construction projects for lighting, compressed air, steam, and wastewater from inception through completion.• Communicated regular program updates to Project Managers and Plant personnel on the Performance Contracts (ESA).• On-Boarded new staff members with IT requirements, email set-up, VOIP phone, equipment, and workstation assignments, and tour of facilities.• Initiated workflows for invoice approval on over $5 million in invoices monthly.• Supported various monthly reporting: Global Energy Reporting (BPR), Manufacturing NA Business Plan Reporting, and Ford Land BPR, and Performance Contracting audits.• Prepared Non-Disclosure Agreements and periodic review of invoices for compliance with tariff/contracts. • SME for energy invoicing and record retention.

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  Garland Lodge & Golf Resort

  • Lewiston, Michigan

  • Sales Manager, Special Events, Leisure, and Corporate Groups

    • Aug 2010 - Apr 2011
    • Lewiston, Michigan

    • Effectively marketed resort for corporate retreats, leisure golf groups, special events through trade shows, company website, sales kits, social media. • Presented on-site tours of property and amenities of resort venues with including lodge pubic areas, guest rooms and condominiums, banquet sp...

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  CBRE

  • Dearborn, Michigan

  • Relocation Coordinator | Quality Control - Ford Land

    • Oct 2006 - Aug 2010
    • Dearborn, Michigan

    • Executed relocation activities for over 7,000 customers at Ford Motor Company throughout Dearborn property. • Liaison between design, construction, and customer departments to meet relation objectives and scheduling, and reported monthly metrics and KPIs.• Partnered and coordinated with Service...

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  Hungry Howie's Pizza

  • Madison Heights, Michigan

  • Corporate Communications Manager | Marketing Associate | Customer Service

    • Jan 2001 - Jan 2006
    • Madison Heights, Michigan

    • Managed Fundraiser Program for non-profit groups; educated schools/churches and franchisees, prepared and shipped all orders, recorded and documented all transitions for reports and auditing. • Provided corporate marketing, direction, and counsel for franchisees, vendors, and print distr...

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  AlterNet Communications Group

  • Auburn Hills, Michigan

  • Sales Account Executive

    • Jan 1999 - Jan 2001
    • Auburn Hills, Michigan

    • Prepared contracts, written communication and oral presentations for prospective and current client accounts.• Maintained existing accounts by selling new or extended service plans, equipment upgrades and new products. • Marketed/promoted new business accounts through effective cold calling; fl...

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  Party Linens

  • Event Rental Manager

    • Jan 1996 - Jan 1998

    • Sold/Rented fine table linen for high-end clientele, including floral designers, event planners and discerning individuals. • Assisted in running warehouse facilities, front desk/reception duties and inspection of quality in the inventory. • Created and produced sample fabric swatch booklet wit...

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  Franklin Hills Country Club

  • Dining Room Manager

    • Jan 1994 - Jan 1996

    • Ensured top-notch member hospitality and service at one of Michigan's top private country clubs. • Trained and supervised daily service in formal and informal dining areas, golf outings, private functions and other club events. • Updated training manuals to maintain high professional standa...

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  Little Caesars Franchise Development

  • Franchise Representative

    • Jan 1992 - Jan 1994

    • Consulted over 30 franchise groups ranging from 3 to 20 restaurants (Over $40,000,000 annual sales).• Assisted in opening franchise restaurants; educated staff in policies and procedures, product knowledge, equipment demonstrations and safety issues and responsibilities. • Monitored and assesse...

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  Walt Disney World

  • Hospitality Internship

    • Jan 1992 - May 1992