Bio
Experience
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The Home Depot Canada
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Nanaimo BC
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Department Supervisor, Special Services
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May 2015 - Present
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Nanaimo BC
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Target Canada
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Nanaimo BC
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Senior Guest Services Team Lead
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Feb 2013 - May 2015
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Nanaimo BC
Responsible for guest experience at the front end. Leading a team to achieve a fast and friendly checkout for our guests. Resolve guest concerns in a positive and helpful way. Successful at promoting loyalty card signups, to encourage repeat shoppers. As Leader on Duty; worked together with other team leaders to achieve an overall amazing experience for Target guests.
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Chapters Indigo
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Nanaimo BC
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Cashier
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Dec 2012 - Jan 2013
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Nanaimo BC
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Zellers
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Nanaimo BC
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Service Manager, Human Resources and Operations
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Nov 1980 - Nov 2012
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Nanaimo BC
Responsible for Customer Service, Human Resources, and Office Administration.
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Education
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1975 - 1979University of Minnesota-Twin Cities
Bachelor of Science (BSc), Animal Sciences
Suggested Services
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Industry Focus. “Retail”
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