Experience

• 

  Riverside County Office Of Education

  • President

• 

  Self-employed

  • President

    • Sep 1981 - Present

    Julie Kay Rupp has been planning Once In a Lifetime - Unique Events around the world. Has a Location and Event Planning Company in Palm Springs, CA. We represent and scout locations for the film industry and corporate dinner events. In addition we are adding Travel Agent and Travel Coordination for individuals and groups. I have traveled the world and just returned in December 2015 from a two week site inspection of Istanbul, Dubai and Abu Dhabi to become an expert on Middle East Tourism.

• 

  CA Teaching Certificates in Tourism, Travel & Recreation and Marketing, Sales & Services.

  • CTE/ROP Hospitality Instructor

    • Sep 2010 - Jun 2015

    Instruction on work and life values and prepare my students for college and the workforce.

• 

  Xerox

  • Travel Director

    • Jan 1983 - Dec 1996

    As a Travel Director for VIP Clients for Xerox and other corporations I have the ability to deliver extremely high levels of customer service to very demanding travelers; remain calm under pressure situations; get vendors to provide special services to demanding clientele; develop strong client relationships; work independently, exercising discretion and judgment; manage multiple tasks and changing priorities; maintain work volume and quality consistent with peers; demonstrate personal and organizational integrity; and lower costs and better efficiencies for the company.

• 

  Hyatt Lake Tahoe

  • Convention Services Manager

    • Jan 1980 - Sep 1982

    As the Event Planning Manager/Convention Services Manager at Hyatt Lake Tahoe I acted as liaison between the guest and hotel Sales to provide direction and supervision during execution of meeting and banquet functions and/or event. I was available to guests during event process to solve problems and/or suggest alternatives to previous arrangements. I directly served on-site group and catering guests in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. I played an important role in the achievement of re-booking group business for future dates while demonstrating effective up-selling skills to obtain maximum profit.Responsibilities: Arrange and coordinate all meeting details including coffee breaks, food and beverage functions, audio visual needs, group transportation, billing instructions and other special requirements of the group.Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.Consult newspapers, trade journals, etc., to learn of contemplative conventions and social functions and to learn about the market and trends.Effectively evaluate each piece of business, based on rates, dates, and space requirements.Prepare letters, proposals, BEO's, thank-you notes, etc.Know meeting room set-ups and capabilities, and sleeping room configurations and types.Respond to requests by Meeting Planners immediately.Create, review and revise rooming lists and VIP lists.Manage the function book and adjust space in order to ensure maximum potential revenueMaintain price integrity both in rooms and food and beverage, using revenue management and pre-printed menus.Pre-check room setups, prior to arrival of the group.