Bio
Experience
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Key Account Manager
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Jan 2021 - Present
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Damco
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Melbourne, Australia
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Ocean Product Development Manager, AU/NZ
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Jun 2019 - Oct 2020
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Melbourne, Australia
Ownership of all tenders in/out of AU & NZ for LCL & FCLDrive and optimize district related ocean pricing and procurement activitiesSteer local core carrier programs in line with global strategyConduct frequent carrier performance meetingsEnhance existing product offerings and develop new onesSupport commercial teams in delivering product solutions exceeding customer expectations
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Toll Global Forwarding
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Melbourne, Australia
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Client Relationship Manager
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Nov 2012 - Jun 2019
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Melbourne, Australia
Managing two (2) of Tolls major retail clients at a global Top 200 level Managing three (3) of Tolls major retail clients at a global level Developing opportunities within all Toll business units; streamlining supply chains and growing organic businessRegular client meetings conducted focusing on process improvements, KPI reporting & building robust relationshipsInternal weekly meetings conducted with Toll operational staff ensuring all KPI's met
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UTi Worldwide Inc.
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Melbourne, Australia
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Victorian Account Development Manager / National Key Account Manager
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Jun 2008 - Nov 2012
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Melbourne, Australia
Assuming a dual responsibility managing two roles:Victorian Account Development Manager:- Managing the Account Development department consisting of two Account Manager's and one Account Coordinator, managing large/key clients within the organisation. Focusing on continual growth and retention of the existing client base and ensuring optimal processes are in place, streamlining operational processes where required.National Key Account Manager:- Managing large key clients at a National level developing opportunities within company and clients business alike.Developing and maintaining robust relationships at all levels both within company and clients organisation.
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APL Logistics
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Melbourne, Victoria, Australia
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Sales Manager - NSW & Victoria
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Jul 2007 - Jun 2008
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Melbourne, Victoria, Australia
Maintain and build on current book of business offering end to end supply chain solutions.Educating both internal and external stakeholders on end to end solutions, mentoring internal stakeholders on supply chain selling tools and the implementation process.Building from scratch, internal and sales processes for future sales executives to implement; including new account implementation check list, power point presentations for clients and all sales administration reporting systems.Project manage and/or assist in all tender and sales development projects.Manage entire sales process from the initial client meeting through to implementation and go-live. Ensuring client-centric solutions are created and implemented with 100% accuracy for each client.Manage the sales team and assume ownership of the entire sales sector.
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A.P. Moller - Maersk Group
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Sydney
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Australian Solution Sales Executive
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Dec 2002 - Jul 2007
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Sydney
Expand existing container business by offering logistics services in a bundled service package through solution sales to new and existing client base.Assisting the direct sales team, offering both mentoring and logistics services to existing line accounts and secure new business.Develop streamlined procedures, services and policies to support the business.Project manage and/or assist in all tender and sales development projects.Maintain strict control on product and service delivery organisations to ensure service outcomes are achieved.
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Fruits & Concentrates International
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Sydney, Australia
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Australian Logistics Manager
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Mar 2002 - Dec 2002
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Sydney, Australia
Coordination of Logistics worldwide, negotiating shipping line & freight forwarding contracts and maintaining relationships, monitoring and managing manufacturers and supplier relationships, quality control, maintaining buyer relationships, document control in relation to AQIS/Quarantine, ongoing continuous improvement.
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Maternity leave
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Jun 2000 - Mar 2002
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FESCO Integrated Transport
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Sydney, Australia
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Sales & Marketing Executive
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Mar 1997 - May 2000
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Sydney, Australia
NSW Imports & Exports, maintain all key accounts and development of new clients.
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MSC Mediterranean Shipping Co. S.A.
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Sydney, Australia
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Customer Service Manager / Sales Executive
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May 1994 - Feb 1997
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Sydney, Australia
Commenced as Customer Service Manager and promoted to Sales Executive (NSW Imports) within 8 months of commencing. Maintained close contact with existing base of +700 clients.
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Danzas AEI
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Sydney, Australia
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Customer Service Executive
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Feb 1992 - Apr 1994
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Sydney, Australia
Formerly known as Unimodal Australia; responsible for the maintenance of entire client base, scope included existing clients and development of new clients.
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Travelling
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Dec 1988 - Feb 1992
Between December 1988 through to February 1992 I travelled extensively abroad, visiting countries such as: West, East & Central Africa, South Africa, UK, Scotland, Ireland, Europe, USA, India, Thailand, Philippines, Hong Kong, Singapore, Vietnam, China and NZ.
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Education
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1986 - 1988Santa Sabina College, Strathfield, NSW
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1983 - 1985Bendigo Girton College, Victoria
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Industry Focus. “Transportation, Logistics, Supply Chain and Storage”
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