Experience

• 

  Alliant Insurance Services

  • United States
  • Insurance
  • 700 & Above Employee

  • Assistant Vice President

    • Oct 2020 - Present

  • Account Executive

    • Nov 2009 - Present

    -Manage wide-ranging book of clients, from 25 to 20,000 employees-Experienced in both fully insured and self funded benefit plans-Develop long-term benefit strategies that support employers' strategic vision-Provide ongoing benchmarking analysis-Identify financial and utilization trends and work with client's management team to identify cost drivers-Develop employee contribution strategies that assist clients in meeting their annual budget goals-Ensure client compliance with changing health care legislation-Create employee communication materials to assist members in understanding their benefits

• 

  Coventry Health Care, an Aetna Company

  • National Account Manager

    • Mar 1998 - Jul 2009

    National Account Manager, February 2002 – July 2009-Manage a book of diversified national clients with annual combined revenue of $7.5 million-Build and maintain relationships with senior level client contacts-Prepare and present client revenue forecasts and monitor actual revenue vs. forecasted revenue-Present client annual plan financial performance and provide consultative feedback, identifying areas of potential change-Review client benefit plans to assess achievement of client goals as well as potential areas of member dissatisfaction-Facilitate client strategy sessions with mid- and senior-level benefits executives-Function as a resource for escalated member issuesAccount Representative, March 1998 – February 2002-Responsible for developing and implementing Account Management plans based on individual client and membership needs-Build and maintain relationships within the company to facilitate issue resolution-Monitor outstanding receivables-Respond to all client requests for information-Act as a liaison between the client and Coventry internal departments

• 

  TMP Worldwide

  • Assistant Account Executive

    • Oct 1996 - Mar 1998

    -Managed Yellow Pages advertising campaigns for a national client-Reviewed current advertising plan and made recommendations to client for potential modifications to ad placement-Coordinated placement of all ads in local Yellow Pages directories with directory sales representatives