Experience

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  Guidehouse

  • Senior Consultant

    • Nov 2021 - Present
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  GE Healthcare Partners

  • United States
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Consultant

    • Jan 2018 - Nov 2021

    OVERVIEW Trusted advisor for large healthcare providers on critical transformation projects; and collaborative resource for senior leadership and management teams on strategic planning, operational assessments, and implementation of new processes. Delivers impactful executive presentations and offers valuable guidance on incorporating change management practices.HIGHLIGHTS• GEHC Virtual Care Strategy: Completed comprehensive worldwide market analysis for GEHC's future virtual care strategy including research, voice of customer interviews, design sessions, and recommendations.• Regional Strategy Engagement for academic medical center in Northern California: Based on regional demand projections, system strategic plan, and current planned projects designed a growth strategy by service line through regional partnerships vs. building a new tower. Executed flash discovery, natural vs. projected demand analysis, extensive interviews, and delivered recommendations.• Virtual ICU Strategy: As part of larger strategy engagement for a PNW academic medical center, drove market research findings and case studies, customer segmentation review, demand analysis, developed business case, and facilitated visioning session.• Perioperative Pre-Admission Testing Engagement: Conducted extensive research through discovery, gap analysis, and data overview; resulting in a significant savings for the client.• Nursing Labor Productivity Assessment for largest academic medical center in the Northwest U.S.: After redefining roles, evaluating staffing levels from a national standpoint, and offering clear direction on improvements the client could take; these recommendations led to client achieving targeted savings.

  • Strategic Planning Analyst

    • Jul 2015 - Jan 2018

    OVERVIEWLed research processes for consultants and senior leadership by launching effective strategies utilizing existing resources such as projections, staffing plans, market research studies, facility planning, and other data. HIGHLIGHTS• Community Hospital Focus Group Project: Strengthened the hospital’s community connections through focus groups to discuss community needs and initiatives.• Physician Needs Assessment: Helped to calculate the optimal number necessary per populace for the most effective recruitment plans based on service area needs and provider availability.• M&A Support: Provided key support to the Mergers and Acquisitions team for pre-qualifications and proposal evaluations. Developed business plans that addressed operational efficiencies and opportunities for improvement.

  • Executive Assistant

    • Apr 2012 - Jun 2015

    OVERVIEWAssisted with the startup and management of the East Coast office. Provided support to Senior VP and Senior Consultants for research projects and analysis reports.HIGHLIGHTS• Supported teams with crafting a multi-state marketing campaign, resulting in closed business and new requests for proposal.• Through ongoing support, data analysis, advanced reporting communications, helped staff productivity levels increase.• Utilized CRM database for all sales activities for the Boston office.

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  The UPS Store

  • Retail Store Manager

    • Jan 2010 - Apr 2012

    OVERVIEWOversaw retail operations, managed staff, and provided world-class service to customers. HIGHLIGHTS• Educated customers on professional packaging services and shipping options.• Handled inventory management processes by ordering adequate supplies, maintaining retail inventory, and managi...

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  Jackson Hewitt Tax Service Inc.

  • General Manager

    • Sep 2004 - Feb 2010

    OVERVIEWMotivated leader of multiple retail storefronts with up to 50 employees. HIGHLIGHTS• Served customers during the off season and initiated marketing efforts for brand recognition year-round.• Hand-selected by Marketing and Public Relations to be the Regional Liaison for presentations at th...