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Juliana Alfi Na'iim

Supervisor Outlet at Relaxology

Intro Book

Operations manager with experience in customer relations, marketing, and education.

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Location

Karawang, West Java, Indonesia, ID

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$250.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Juliana has 9 months of experience as an operations manager, which is a relatively short tenure. However, her previous roles as a telesales agent and outbound education consultant demonstrate her ability to work with customers and build relationships. Her degree in Economics and certifications in Microsoft Excel and Office Applications also indicate her proficiency in business operations. Considering the current market demand for operations managers in Indonesia, I estimate her hourly rate to be around $250, which is slightly lower than the average rate for similar positions in the country. However, her unique blend of skills and experience justify this estimate.

Bio

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Topline AI

Juliana Alfi Na'iim is a seasoned operations manager with 9 months of experience in managing outlet activities, supervising staff, and ensuring operational efficiency. She has also worked as a telesales agent, outbound education consultant, and assistant lecturer, utilizing her skills in customer relations, marketing, and education. Juliana holds a degree in Economics and has received certifications in Microsoft Excel and Office Applications.

Credentials

Tingkatkan Produktivitas dengan Microsoft Excel

Skill Academy by Ruangguru

Jan, 2023
- Apr, 2026
Certificate of Accomplishment Office Applications

STMIK Sinar Nusantara

Nov, 2020
- Apr, 2026

Experience

Relaxology
- Indonesia
- Supervisor Outlet
  - Sep 2023 - Present
  - Indonesia
  - Responsible for all outlet operational activities- Supervise 1 GRO (Guest Relation Officer), 24 therapists, and 1 housekeeping- Ensure outlets work according to SOP from all aspects- Establish good relationships with customers and vendors- Carry out marketing analysis and increase outlet income- Create daily, weekly and monthly reports
Lamudi.co.id | Teman Tepercaya Cari Properti
- Jakarta Selatan, Jakarta Raya, Indonesia
- Telesales Agent
  - May 2023 - Jun 2023
  - Jakarta Selatan, Jakarta Raya, Indonesia
  - Explain and educate client about Lamudi.co.id product through call and short text- Pitching new client and build their trust to subscribe Lamudi.co.id product- Calling 100 client every day to be followed up- Update data on Salesforce
Ruangguru.com

Indonesia

Education Administration Programs

700 & Above Employee
- Outbound Education Consultant
  
  Sep 2021 - Mar 2023
  
  - Explain and educate consumers about Ruangguru product through call dan short text.- Pitching new customer and build their trust to subscribe Ruangguru product- Calling 50-100 leads every day to be followed up by way of consultative selling- Negotiate customer until meet the won deal phase- Update data on CRM (Customer Relationship Management)
- Sales Trainee Academy
  
  Jul 2021 - Sep 2021
Laboratorium Institut Agama Islam Negeri Surakarta
- Kartosuro, Jawa Tengah, Indonesia
- Assistant Lecturer
  - Feb 2020 - Aug 2021
  - Kartosuro, Jawa Tengah, Indonesia
  - Manage absences and prepare practicum equipment- Explain material about sharia banking and the SALAM BRIS application (BRISyariah Minibanking Laboratory Application System)- Manage exams and practicum result
KOPMART IAIN SURAKARTA
- Kartosuro, Jawa Tengah, Indonesia
- Cashier
  - Mar 2019 - Apr 2020
  - Kartosuro, Jawa Tengah, Indonesia
Kantor Pelayanan Perbendaharaan Negara (KPPN) Surakarta
- Surakarta, Jawa Tengah, Indonesia
- Staff
  - Dec 2019 - Jan 2020
  - Surakarta, Jawa Tengah, Indonesia
  On The Job Training - All Sections in KPPN Surakarta- Responsible for matching billing data at the bank with SPPT data (Notification of Tax Debt) and inputting SPP data (Payment Request Letter) in the fund disbursement diary- Responsible for validating tax revenue deposits into the Om SPAN application and printing state revenue confirmation notes as proof for work units- Responsible for inputting employee income into the e-SPT Period PPh 21 application and matching the amount listed in the application with the data held by the treasurer- Responsible for archiving completed or final documents

Education

2017 - 2021

IAIN Surakarta
Sarjana Ekonomi (S.E), Manajemen Bisnis Syariah

2017 - 2021
2014 - 2017

SMAN 1 Karawang
IPA, Nilai rata-rata rapot ; 85.7 ; Nilai rata-rata US : 90.1

2014 - 2017

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Recreational Facilities”

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Juliana Alfi Na'iim

Refer a Friend to Get
100 Credits For FREE

$250.0

Hourly Rate