Bio
Experience
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Grandtek S.a.s. (software)
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Colombia
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IT Services and IT Consulting
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1 - 100 Employee
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Software Development
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Sep 2023 - Oct 2024
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Popayán
Capture and analyze complex customer requirements to develop robust, scalable software solutions,
ensuring alignment with both business goals and end-user needs.
•Design and implement modular software architectures, leveraging modern development practices to
improve maintainability and accelerate time-to-market.
•Lead end-to-end software lifecycle activities, including unit testing, configuration management, and
deployment, reducing post-release bugs.
•Provide technical support and manage change control processes in high-demand environments,
improving system stability and client satisfaction metrics. -
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Call Center
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Jan 2021 - May 2022
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Popayán
Answer incoming and outgoing calls, request relevant information to resolve customer issues, handle
complaints, follow up on requests, among others. -
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Call Center
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Jan 2021 - May 2022
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Popayán
Answer incoming and outgoing calls, request relevant information to resolve customer issues, handle
complaints, follow up on requests, among others. -
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Education
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2015 - 2021University Autónoma de Cauca
electronic engineer, technology -
2025 - 20254Geeks
FullStack software Developer, technology
Services
Industry Focus. “IT Services and IT Consulting”
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References
Highlights
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