Experience

• 

  Freelancer

  • Virtual Assistant

    • Jan 2019 - Present
• 

  Truckista Mobile Food Hub

  • Tarlac City, Tarlac

  • Owner / Executive Chef

    • Mar 2019 - Present
    • Tarlac City, Tarlac
• 

  HARD ROCK CAFE

  • Dubai, United Arab Emirates

  • Cook

    • Sep 2018 - Jan 2019
    • Dubai, United Arab Emirates

    • Set up stations and collect all necessary supplies to prepare a menu for service.• Weigh and measure ingredients for cooking.• Prepare a variety of foods including meat, seafood, poultry, vegetable and cold food items.• Prepare sauces and garnishes for the allocated station.• Cover, date and co...

• 

  Marriott International

  • Orlando, Florida Area

  • Line Cook

    • Mar 2017 - Mar 2018
    • Orlando, Florida Area

    • Set up stations and collect all necessary supplies to prepare a menu for service.• Weigh and measure ingredients for cooking.• Prepare a variety of foods including meat, seafood, poultry, vegetable and cold food items.• Prepare sauces and garnishes for the allocated station.• Cover, date and co...

• 

  Elite Pacific Properties

  • Philippines

  • Admin Sales Assistant / Concierge for Short Term Vacation Rentals

    • Apr 2015 - Feb 2017
    • Philippines

    Booking appointments with leads/prospectsReceptionist duties (answering occasional calls)Calendar ManagementFile Management (organizing files using Dropbox etc)Creating basic reports (reports on weekly tasks, deliverables, sales)Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)M...

• 

  MyOutDesk, LLC.

  • Philippines

  • Virtual Professional/Independent Contractor

    • Aug 2013 - Mar 2015
    • Philippines

    Booking appointments with leads/prospects (Buyers & Sellers in Real Estate)Receptionist duties (answering occasional calls)Calendar ManagementFile Management (organizing files using Dropbox etc)Creating basic reports (reports on weekly tasks, deliverables, sales)Set-up Social Media Accounts (...

• 

  C3/CustomerContactChannels

  • Taguig, Philippines

  • Operations Supervisor

    • May 2012 - Apr 2013
    • Taguig, Philippines

    • Resolving customer questions and complaints; troubleshoot problems with services or products.• Ensuring agents understand and comply with all call center objectives, performance standards, and policies.• Answering agent questions regarding best practices or difficult calls.• Identifying operati...

• 

  Sutherland Global Services

  • Tarlac, Philippines

  • Senior Team Manager

    • Oct 2007 - Mar 2012
    • Tarlac, Philippines

    • Resolving customer questions and complaints; troubleshoot problems with services or products.• Ensuring agents understand and comply with all call center objectives, performance standards, and policies.• Answering agent questions regarding best practices or difficult calls.• Identifying operati...

• 

  Convergys

  • NCR - National Capital Region, Philippines

  • Technical Support Representative

    • Nov 2006 - May 2007
    • NCR - National Capital Region, Philippines

    Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;Gather custom...

• 

  WEST Contact Services Philippines, Inc.

  • Makati, Philippines

  • Technical Support Representative

    • Apr 2006 - Aug 2006
    • Makati, Philippines

    Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;Gather custom...