Experience

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  Frog Recruitment

  • New Zealand
  • Staffing and Recruiting
  • 1 - 100 Employee

  • Recruitment Consultant - Marketing

    • Mar 2023 - Present

  • Sourcing Specialist

    • Apr 2021 - Mar 2023

    We identify potential today, to build the businesses and careers of tomorrowAs a Sourcing Specialist (Talentologist) at Frog Recruitment, I am the go-to person in the team to source hard to find talent, conduct talent mapping and anticipate market needs. For candidates, I ensure to have Frog recruitment as their first choice by understanding their needs and working proactively in partnership with them to create opportunities to build their career. For clients, have the ability to quickly shortlist candidates they couldn't access themselves and give them the competitive advantage in a fast -changing business industry.

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  Red Badge Group

  • Auckland, New Zealand

  • Resource Coordinator

    • Nov 2019 - Mar 2021
    • Auckland, New Zealand

    Provide leadership to frontline staff across the entire business with a focus on the five Red Badge Group statements - Purpose, Values, Mission, Commitment to our Clients and Commitment as a Team.Working with Operations Managers and clients to deliver the right people and skills through clear expectations, feedback and opportunities.• Identifying quality and quantity of different skill assets across the staffing pool and identifying the difference between low to high skilled and performing staff• Consistently look to know, understand and engage with staff at all levels of the business – providing productive feedback to both client and team to achieve positive engagement and progress• Recruitment processes by potential sourcing candidates, shortlisting and phone screens within the agreed timeframe • Utilize Emplive to its highest capacity – providing visibility of staffing numbers and forecasting to managers. Be a great role model for staff on the front line with the company’s purpose, mission and commitment as a team • Promote and deliver the mantra that everybody has the right to come home from work safely at the end of their shift – lead and develop a zero-harm culture through ongoing training, follow-ups in person and over the phone • Ensure all company equipment/uniform are utilized efficiently and correctly accounted for to achieve nil stock losses

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  Scentre Group (Owner and Operator of Westfield in Aus and NZ)

  • Auckland

  • Concierge Supervisor (Brand Experience and Team Management)

    • Jun 2011 - Nov 2019
    • Auckland

    • 2015 Westfield New Project Ideas Winer - creating a more effective way of communicating to retailers regarding current and upcoming happenings in the centre • Led Brand ambassadors in reciprocating the spirit of each event and activation in the centre. From Christmas Team of up to thirty, ensuring everyone on the team are well trained in areas of customer experience, centre protocols and a high standard in execution• Develop capability and talents of new and existing customer services representatives to grow and enhance their performance and engagement. This included training three new Customer Service Supervisors across three Centres in New Zealand• Ability to develop and drive growth and improvements to optimize customer experiences and capabilities of my customer service team• Identifying opportunities in developing ideas and material for the customer service team. This saw an increase in targets set and increased brand performance which saw the team set the bar high across all centres• Developing strong customer and team relationships to drive customer satisfaction by evaluating customer complaints through both negative and positive• Relating customer’s needs to our products and services, mainly through understanding the extra side of consistency and delivery

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  Ogilvy & Mather New Zealand

  • Auckland

  • Stylist Assistant

    • Jun 2016 - Jun 2016
    • Auckland

    Contracted one day for a Rebel Sports television commercial photoshoot

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  Working Style

  • New Market

  • Retail Sales Assistant / Head Office

    • Dec 2008 - Jul 2010
    • New Market

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  TVNZ

  • Auckland CBD

  • Stylist Assistant

    • 2009 - 2010
    • Auckland CBD

    Assistant to Michiko Hylands (Wardrobe and Make-up Supervisor)September 2009- Anchor television advertisment October 2010 and September 2010- Qantas Media Awards

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  Trelise Cooper Ltd

  • Auckland

  • Design Room Assistant- Womenswear

    • Mar 2009 - Sep 2009
    • Auckland

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  Smith and Caughey Limited

  • Auckland CBD Queen Street and New Market

  • Sales

    • May 2005 - Dec 2007
    • Auckland CBD Queen Street and New Market

    Retail Sales Assistant- Menswear