Experience

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  Uplight

  • Boulder, Colorado, United States

  • Lead Product Designer

    • Sep 2021 - Present
    • Boulder, Colorado, United States

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  Springboard

  • UX Project Reviewer/Mentor/Advisory Board

    • Feb 2020 - Sep 2021

    Lead weekly design reviews for a cohort of software design students as well as facilitate scope development for capstone and industry initiated projects. Provide instruction on UX research, prototyping, UI design, usability testing and client interaction.

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  Integrated Supply Network (ISN)

  • Experience Design Lead

    • Nov 2020 - Aug 2021

    Advise C-Suite to create and execute a CX strategy and digital transformation roadmap for multiple e-commerce websites in the automotive supply industry. Conduct qualitative and quantitative research to build integrated journey maps that identify opportunities with customers, suppliers and employees. Advocate for user needs while aligning with business requirements to create wireframes and prototypes, conduct user testing, and work with product owners and development teams to build impactful solutions.

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  Colorado School of Mines

  • Golden, CO

  • Engineering, Design and Society Faculty

    • Jan 2019 - Dec 2020
    • Golden, CO

    Teach human-centered design to computer science and engineering students as well as advise senior teams in the application of design thinking and Agile project management to year-long projects creating deliverables for clients worldwide.

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  Deloitte Consulting

  • Golden, Colorado

  • Experience Design Consultant

    • Jun 2019 - Sep 2019
    • Golden, Colorado

    Research Deloitte’s worldwide training needs to optimize use of data analytics during audits. Contract role through Regis Company. Design prototypes, conduct usability studies and integrate findings into high fidelity mockups of learning simulations. Guide clients, developers and product owners from research through implementation.

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  DCP Midstream

  • United States
  • Oil and Gas
  • 700 & Above Employee

  • Senior UX Researcher, Designer & Product Adoption Strategist

    • May 2018 - Apr 2019

    I'm a creative problem solver who specializes in connecting with stakeholders and users, researching systems, workflows and business problems, and effectively communicating solutions visually, verbally and experientially. My background in user experience design, training, public speaking and experiment design is highlighted in my well crafted presentation skills and my ease of connecting to a wide spectrum of audiences. I am a contagious change advocate who loves asking why.I'm a limit pusher with purpose. I believe frontline employees can solve their organization's problems if a bedrock of safety and belonging is created. My gift is crafting a culture that prides collective ownership of learning, teaching and continuously connecting to one another throughout the challenges of rapid change. I believe that by sharing their stories, people build the lattice of community solutioning. This reveals the common threads that bridge silos and intersect great ideas. My job is to lead this approach while effectively iterating through solutions.

  • Lead User Experience Researcher and Designer

    • May 2017 - May 2018

    As an integral member of an Agile development team, I design apps by conducting user research and analyzing industrial processes and workflows. My primary tools are JIRA, Sketch, and Axure. I listen and ask the right questions to identify key user and business problems, impacts and solutions. In addition, my user centered design process includes creating and implementing a training model based on flipped classrooms, advocate coaching and a peer-to-peer instruction. Addressing the cultural shift involved in introducing mobile apps into historically non-digital workflows is critical (and grossly overlooked) in user adoption and gaining the full value of digital tools.

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  Cisco

  • Greater Denver Area

  • Usability Testing and UX Research Consultant

    • Apr 2017 - Aug 2017
    • Greater Denver Area

    Website usability testing of potential customers in Asia, Brazil, Europe and North America. Provided design recommendations to dev team to achieve identified business goals.

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  Pivot Industries Limited

  • Greater Denver Area

  • Lead User Interface Designer

    • Feb 2017 - Aug 2017
    • Greater Denver Area

    I lead industrial clients through workflow analysis to optimize their processes by designing individualized mobile apps for remote resource management of mines, processing plants, construction sites and field operations. I conduct business development outreach with potential clients, conduct usability studies, and work intimately with the development team co-creating wireframes, designs and prototypes.

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  JazzUX Design

  • Greater Denver Area

  • User Experience Designer and Researcher

    • Jan 2017 - Jun 2017
    • Greater Denver Area

    Solving problems beautifully through user research and experience design for multiple organizations seeking to make a positive impact in the world. Connecting with people through client and stakeholder conversations to identify and communicate the process, the definition of success, the roadblocks, and the solutions.

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  CodeCraft School of Technology

  • Boulder, CO

  • User Experience Designer

    • Sep 2016 - Dec 2016
    • Boulder, CO

    Portfolio at www.jazzux.com ~ This intensive full-time bootcamp culminated in multiple studies spanning the phases of the UX process from initial research to final design. This included stakeholder interviews, one-on-one user testing, user flows and roadblocks, design sprints, design briefs, wireframes, interactive mobile prototypes, and high fidelity mockups. Utilized InVision, Sketch, Abobe Photoshop, Illustrator, InDesign, Experience Design CC, Balsamiq, Mirror 360, and ScreenFlow. Collaborated with developers at Hackathon to optimize their projects.

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  Adams County Education Consortium (ACEC)

  • Westminster, CO

  • Digital Communications and Business Development Coordinator

    • Aug 2015 - Aug 2016
    • Westminster, CO

    Website optimization and content management for education nonprofit linking businesses and students through career awareness and internship programs. Performed user testing and stakeholder interviews and developed process flows and prototypes to optimize multiple registration processes. Managed database tools for financial tracking and program analysis using ASAP. Co-facilitated workforce group for the Metro Manufacturing Partnership. Selected as finalist team member for 2016 Colorado Collective Impact Initiative through the Colorado Department of Higher Education.

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  Metropolitan State University of Denver

  • Denver, CO

  • Instructional Designer / Mathematics Teacher

    • Dec 2013 - Dec 2015
    • Denver, CO

    Through the Veterans Upward Bound program, designed and taught instructional programs to prepare veterans for a smooth transition from their military service to the new rigors of college. Developed websites linking online learning tools responsive to user experience level.

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  Denver Museum | Denver Civic Theater | Jefferson County Schools

  • Golden, CO

  • Producer and Program Development Consultant

    • 2000 - 2013
    • Golden, CO

    Designed and optimized web presence for technical and entertainment clients. Developed and taught instructional programs for nonprofits and educational organizations. Marketed and directed stage productions for concerts.

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  Jefferson County, Colorado

  • Greater Denver Area

  • Instructional Designer / Experiential Educator

    • 1997 - 2000
    • Greater Denver Area

    Developed and taught experiential environmental education programs at Jefferson County Open Space parks. Created content for marketing and performed public outreach to park visitors to address their wide variety of needs.

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  University of Colorado Denver

  • Greater Denver Area

  • Research Scientist

    • 1994 - 1997
    • Greater Denver Area

    Designed and performed field studies, laboratory chemical analysis, and atmospheric modeling for the EPA's Long Term Ecological Research Program, the Forest Service and the Nature Conservancy. Presented findings at EPA headquarters and collaborated with NOAA.

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  BP

  • Greater Denver Area

  • Electrical Design Engineer

    • 1989 - 1993
    • Greater Denver Area

    Designed user interfaces for automation system at large natural gas processing plant. Worked with maintenance and operations teams to understand and incorporate user needs. Developed training and feedback system for users. Worked with clients in Wyoming, Texas, Colorado and Canada.Analyzed and optimized large scale electrical distribution systems using CAD based software. Project manager and lead liaison with utility for industrial co-generation project with Xcel Energy. Negotiated utility rate reduction and extensive cost savings through this collaborative use of formerly waste vented natural gas.

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  AT&T

  • Kansas City, Missouri Area

  • Human Factors Engineer

    • 1988 - 1989
    • Kansas City, Missouri Area

    Collaborated with programmers and end users to develop software interfaces and training products during college internship.