Bio
Experience
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COHO Management Services Society
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Victoria, BC
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Property Management
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Dec 2013 - Dec 2017
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Victoria, BC
•Provided professional property management for cooperative housing complexes located in Victoria, BC
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Uniting the World Foundation
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Victoria, BC
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Executive Director
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Sep 2012 - Dec 2013
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Victoria, BC
•Incorporated Uniting the World Foundation as a charity with the Province of British Columbia and prepared and submitted the registration application for federal charity status with the Canada Revenue Agency: this included a detailed projected budget, list of qualified donees and their anticipated project breakdowns for gifting •Determined strategic direction of organization, mission statement, overall picture of organization in its varying capacities•Outlined extensive marketing and operational activities, some of which I authored in a nonprofit manual•Extensively researched, engaged in communication with staff, and composed files on domestic and international charities as well as organizations that are active in either clean water and sanitation, reforestation, animal welfare or clean energy•Researched details of foundation’s international initiatives and their conventional as well as up-to-date innovative solutions •Analyzed companies that foundation founder’s invention contract should ultimately be signed with including their international daily activities in the press as well as their corporate social responsibility activities and financial standings, and made contact to prompt negotiations•Advised foundation founder of daily courses of action and created a schedule of activities for execution•Liaised with staff of other nonprofit organizations, various stakeholders, and the general public•Analyzed world’s largest philanthropic organizations, national and local non-profit organizations to bring expertise to Uniting the World Foundation
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Elections BC
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Forge Church
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Voting Clerk
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May 2013 - May 2013
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Forge Church
Responsible for starting voting day set-up at 7am, supporting the administration of voting at the assigned voting station throughout the general voting period from 8am to 8pm, completing and maintaining the voting book and other documents, accounting for and securing all voting materials, participating in counting ballots at the end of the day and rearranging facility to it's original presentation.
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Better Business Bureau
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Westin Bear Mountain
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Volunteer
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May 2012 - May 2012
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Westin Bear Mountain
Assisted in annual Better Business Bureau Torch Awards celebrating 73 nominated local businesses. Acted in character role to support vision of circus event at the direction of the CEO and President of the BBB Victoria.
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BC Cancer Agency
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Victoria, BC
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Volunteer
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Aug 2010 - May 2012
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Victoria, BC
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Jim Pattison Lexus Victoria
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Victoria, BC
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Assistant Service Manager
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Sep 2008 - Apr 2010
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Victoria, BC
•Responsible for maintaining Lexus Pursuit of Perfection service standards in establishing relationships that ensured customer loyalty•Reviewed available vehicle history from our venue as well as others including any USA locations in order to decide which services my manager and I would sell •Provided recommendations and finalized all contracts and paperwork with customer allowing technicians to perform accepted services •Utilized Reynolds & Reynolds software to communicate all service aspects with technicians, staff, and to provide approval documents for customer’s signature•Managed Lexus loaner vehicle agreements with customers for the duration of maintenance and previewed demonstrator vehicle with them to ensure model was comfortable •Communicated and receipted taxi companies when demonstrator vehicle was not chosen •Authorized extra services or problems technicians requested to resolve while vehicle was on hoist•Addressed customer concerns and booked appointments for maintenance, or directed calls to sales staff •Controlled payments and ensured positive customer relations after service was performed•Drove customer vehicles to and from service bay when quick tasks were necessary by technicians•Repaired customer's concern from time to time if it was a quick fix
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Victoria Grizzlies hockey team
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Bear Mountain Arena, Victoria BC
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National Anthem Vocalist
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2010 - 2010
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Bear Mountain Arena, Victoria BC
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Jim Pattison Toyota Victoria
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Victoria, BC
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Toyota Salesperson
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Dec 2007 - Aug 2008
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Victoria, BC
•Established and maintained customer relationships through Toyota's selling process •Managed automobile sale documentation and credit applications•Managed ongoing communication, incoming product inquiries and booked appointments•Efficient with Reynolds and Reynolds dealer management program for all relative information pertaining to customers, personal daily tasks, internal communication between management and customer communication via email•Operated various internet sites for product advising such as Infostream, Toyota's internal site for past, present and future product and company information•Confirmed vehicle preparation upon arrival from factory or other dealers by ensuring they were PDIed (where technicians confirm vehicle is mechanically sound for public use), detailed, accessorized and fuelled •Test drove vehicles with customers and on personal time to develop better understanding of product
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Island BMW
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Victoria, BC
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Assistant General Manager
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Jun 2003 - Nov 2007
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Victoria, BC
•Looked after day-to-day business operations•Acted as General Manager during General Manager absences•Nurtured client relationships through excellent interpersonal skills with outgoing and helpful approach•Advised sales, technicians and parts staff on priorities to maintain efficiency within dealership•Trained and oriented new front-end staff•Sold state of the art BMW product and services•Ascertained customer needs and gave product information and suggestions to fit their requirements•Scheduled appointments for service work •Managed purchase agreements, service and repair work agreements•Organized accounts receivables, payables, paycheques and arranged bank deposits•Updated and maintained dealership and customer files •Handled cash, debit and credit transactions•Used Proventure invoicing program, ADP Lightspeed dealer management program, Microsoft Word, Excel and Outlook•Drove company vehicle to pick up or drop off VIP customers and to complete bank deposits
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The Open Door
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Victoria BC
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Volunteer
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2007 - 2007
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Victoria BC
Assisted in conversing with and comforting the homeless
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Victoria Salmon Kings hockey team
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Save On Foods Memorial Centre, Victoria, BC
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National Anthem Vocalist
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2006 - 2006
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Save On Foods Memorial Centre, Victoria, BC
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ThyssenKrupp Simplex Americas
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Seattle, WA / Victoria, BC
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Trade Show Representative
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Nov 2004 - Jun 2005
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Seattle, WA / Victoria, BC
• Assisted in setting up trade show booths• Greeted trade show attendees and encouraged discussion about marine seal products• Handed out product literature and small gifts• Participated in extra curricular activities with company associates after trade show events
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Victoria Shamrocks lacrosse team
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Bear Mountain Arena, Victoria, BC
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National Anthem Vocalist
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2005 - 2005
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Bear Mountain Arena, Victoria, BC
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CineVic Society of Independent Filmmakers
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Victoria, BC
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Volunteer
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2004 - 2004
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Victoria, BC
Actor in films where personal profile and abilities suited certain role, also recorded vocals for soundtrack theme song
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Film Industry
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Victoria, BC
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Actor/Extra
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2003 - 2004
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Victoria, BC
•"Perfect Match" March 2003•"Murder Then" May 2003•"Murder at the Presidio" September 2004•"Confessions of a Sociopathic Social Climber" August 2004•"Behind the Camera: The Unauthorized Story of Charlie's Angels" November 2003•"White Chicks" January 2004•"Terminal City" November 2003•"I Want to Marry Ryan Banks" November 2004
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Victoria Indie Film & Video Festival
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Victoria, BC
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Volunteer
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2003 - 2003
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Victoria, BC
Assisted office with managing incoming film recordings
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Canadian Cancer Society
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Victoria, BC
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Volunteer
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2001 - 2001
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Victoria, BC
Organized fundraising event
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Education
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2011 - 2012Royal Roads University
Master of Global Management, International Business -
2010 - 2011University of Victoria
Business Administration Diploma, Top Student -
1999 - 1999Camosun College
Travel Counseling Certificate and ACCESS Certificate, With Honours
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