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Julia Birkeness, PHR, SHRM-CP, is a seasoned Human Resources professional with 21+ years of experience in strategic HR planning, talent management, and organizational development. She has expertise in staffing plans, performance management, compensation, benefits, and labor relations. Julia has held various roles, including Human Resources Director at Missouri Star Quilt Company and Sr. HR Specialist at Hallmark Cards, Inc., and Additional Experience at Crown Center Redevelopment.

Credentials

  • Professional in Human Resources® (PHR®)
    HRCI
    Oct, 2020
    - Apr, 2026
  • Certified Professional (CP)
    SHRM
    Jul, 2015
    - Apr, 2026
  • PHR Certification
    HR Certification Institute - HRCI
    Dec, 2005
    - Apr, 2026

Experience

    • Human Resources Director
      • Feb 2016 - Present
      • Hamilton, MO

      Plan, design, develop, and evaluate initiatives that support the organization's strategic goals to include staffing plans, performance management, talent assessment, compensation, benefits, and labor relations. Direct the development and implementation of employee orientation, benefit plans, policies and guidelines, database management procedures, equal opportunity employment programs, and employee records and documentation policies. Evaluate effectiveness through compiling and analyzing data to ensure HR metrics are met. Ensure compliance with federal, state and local laws; advise managers on legal implications of issues related to discipline and employee complaints; plan and oversee the HR department consisting of a Sr. Recruiter, HR Generalist, and HR Assistant. Report to the Chief People Officer on issues regarding implementation of policies and procedures, safety of the workforce, recruiting and hiring high-performing employees, and labor, legislative and other human resources issues.

    • United States
    • Retail
    • 700 & Above Employee
    • Sr. HR Specialist
      • Feb 2000 - Jun 2015

      • Responded to business strategy objectives – monitoring of payroll hours, reduction in headcount, simplification, streamline processes, etc.• Identified as a key partner for company initiatives such as the Canadian HR integration into US; centralized leave administration; job market match for new compensation platform; people/reporting requirements for newly acquired POS system; 401k plan consolidation; build and testing of HRIS/Payroll system• Conducted training sessions such as talent selection and leave administration• Managed federal/state leave administration, disability and compliance; worker’s compensation; recruiting/onboarding; vendor relationships• Developed policies/procedures for current and new lines of business• Developed the annual AAP and supported the succession planning process• Partnered with managers to resolve employee issues, partnering with employee relations and legal as needed• Partnered with training department to develop employee training initiatives such as new employee onboarding to include operational practices, competency development for recruiting, performance evaluations, etc.• Communicated and maintained quarterly bonus plan incentive policy updates/annual changes• Partnered with operations department to monitor policy adherence and processes relating to employment, safety, etc.

    • Staffing Assistant/Specialist
      • Sep 1993 - Jan 2000

      • Recruited professional and college intern positions for various divisions of the company: Crown Center Redevelopment, IT, HR, Finance, Liberty Distribution Center, Legal, Public Affairs, internal Sales• Managed the internal exempt and non-exempt job posting process• Identified as a key partner for company initiatives such as the development of the on-line Career Express site; conversion of administrative testing; conversion of applicant tracking system • Introduced the concept for an internal, off-hours COBOL training program for Y2K talent shortage• Managed the Employee Surplus program – due to job loss or inability to perform the essential functions of their positions

    • Additional Experience
      • Jan 1981 - Sep 1993
      • Crown Center Area

      • Facilitated a Disney-designed customer service orientation program for all retail employees in the Crown Center Area• Supported the Manager of Operations and Vice President of Crown Center: monitored store security and lease violations, performed daily sales audits; communicated monthly sales data to all stores, on-boarded groups of seasonal staff, managed a Federal I-9 audit

Education

  • William Jewell College
    Bachelor of Arts (BA), Psychology and Sociology

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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