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Julia Birjac profile image

Julia Birjac

Duty Manager at Hyatt Place Melbourne Caribbean Park
Intro Book
Hospitality professional with experience in front office management and event coordination.
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Location
Berwick, Victoria, Australia, AU
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Bio

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Julia Birjac is a hospitality professional with experience in front office management, guest service, and event coordination. She holds a Master's degree in International Hotel Management and a Bachelor's degree in Business Administration in Hospitality Services.

Experience

  • Hyatt Place Melbourne Caribbean Park
    • Melbourne, Victoria, Australia
    • Duty Manager
      • Apr 2024 - Present
      • Melbourne, Victoria, Australia

  • Ovolo Hotels
    • Hong Kong
    • Hospitality
    • 300 - 400 Employee
    • Front Office Supervisor
      • Jan 2024 - Apr 2024

    • Guest Service Agent
      • Oct 2022 - Jan 2024

  • Aquarel Wellness & Spa Hotel
    • Zalău, Sălaj, Romania
    • Guest Service Agent/Supervisor
      • Jan 2022 - Apr 2022
      • Zalău, Sălaj, Romania

      - Preparation of internal admin documents and training sessions - Provided additional training for Infor HMS- Coordination of all aspects of the Rooms Divisionoperations to ensure the services delivered to guests aim and succeed the expectations- Analyse and respond to guest feedback and guestsatisfaction-Front Office and Guest Service duties

  • Aria by Brilliant
    • Zalău, Sălaj, Romania
    • Guest Service Agent/Supervisor
      • Aug 2021 - Sep 2021
      • Zalău, Sălaj, Romania

      - Handling online bookings, preparing the necessary paperwork and managing room division for all guests and regularly checking with the housekeeping and restaurant to ensure high quality services - Event planning and coordination for corporate conferences and weddings

  • BLITZ
    • Cluj, Romania
    • Data Officer Assistant
      • Sep 2020 - Jan 2021
      • Cluj, Romania

      - I was in charge of the hospitality acts for businesspartners and recruiters - Front desk management and customer legal contracts- Responsible for greeting and welcoming guests,receiving and delivering all incoming and outgoingmail and packages, answering all calls and directingas needed, scheduling meetings and coordinatingoffice activities.- Handling high care guests and delivering 5 star services for VIPs.

  • Studio26
    • Str. Piezisa, Nr. 26 Cluj-Napoca, Romania
    • Bartender
      • Jun 2020 - Sep 2020
      • Str. Piezisa, Nr. 26 Cluj-Napoca, Romania

      - Closing and opening the bar- Cleaning the bar, restrooms and organizing- Serving guests and managing the cash register

Education

  • 2022 - 2024
    Torrens University Australia
    Master's degree, International Hotel Management
  • 2018 - 2021
    Universitatea „Babeș-Bolyai” din Cluj-Napoca
    Bachelor's degree, Business Administration in Hospitality Services

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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