Experience

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  U.S. Secret Service

  • Director

    • May 2013 - Oct 2014

    Appointed by President Barack Obama to become the 23rd Director of the United States Secret Service - the agency which protects the nation’s highest elected officials, visiting foreign dignitaries and events of national significance, conducts criminal investigations, and safeguards U.S. Currency and the financial infrastructure that drives the U.S. economy.• Directed one of the most elite federal law enforcement agencies in the world charged with a core mission of protection and investigations, with headquarters in Washington, DC, and 150+ offices throughout the U.S. and abroad.• Led a highly skilled workforce consisting of 6,700+ Special Agents, Uniformed Division Officers, and other technical, professional, and administrative support personnel focused on protection, investigations, technology and public affairs.• Anticipated and managed emerging threats facing the nation’s leaders, protected sites, financial systems, and critical infrastructure including those originating in cyberspace; proactively developed & implemented countermeasures.• Ensured Agency operational readiness by enhancing awareness of emerging threats, properly training and equipping employees, strengthening partnerships, and evaluating cutting-edge technical and tactical operational enhancements.

• 

  U.S. Secret Service

  • United States
  • Law Enforcement
  • 700 & Above Employee

  • Chief of Staff, Office of the Director

    • Aug 2008 - Mar 2013

    Optimized the management of agency resources by ensuring business support functions delivered cost effective solutions that met operational requirements and Department of Homeland Security objectives.• Spearheaded efforts to modernize the Secret Service technology infrastructure by overseeing the agency’s Information, Integration, and Technology Transformation (IITT), and operational security programs; invested significant resources to implement complex enterprise programs and business process re-engineering efforts to improve overall effectiveness.

  • Assistant Director, Office of Human Resources and Training

    • Jul 2006 - Jul 2008

    Oversaw organizational policy development and strategic management of Workforce Planning Programs., Personnel Division, Security Clearance Division and the James J. Rowley Training Center’s Special Agent and Officer basic & advanced operational training programs.• Advanced Secret Service human capital objectives by overseeing agency-wide workforce planning efforts, personnel security programs, recruiting, hiring and diversity programs, merit promotion processes, performance management, and operational and developmental training programs.

  • Deputy Assistant Director, Office of Protective Operations

    • Apr 2005 - Jul 2006

    Managed daily security operations and workforce readiness in support of the Presidential, Vice Presidential, and Dignitary Protective Divisions, as well as National Special Security events.• Ensured effective protection for the President, Vice President and their families through proactive oversight of security operations and emergency planning for personnel and resources assigned to the protection details and security operations for the White House complex.

  • Deputy Assistant Director, Office of Administration

    • Sep 2001 - Apr 2005

    Oversaw the agency’s administrative operations including strategic planning, budget and finance, procurement, and property management activities.

  • Special Agent in Charge, Office of Protective Operations

    • Apr 2000 - Sep 2001

    Managed personnel and resources assigned to protective details and National Special Security Events.

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  U.S. Secret Service

  • See below

  • Early Positions with the United States Secret Service

    • 1983 - 2000
    • See below

    * Assistant Special Agent in Charge, Office of Investigations - Tampa, Florida (Oct. 1996 to Apr. 2000) * Assistant Special Agent in Charge, Office of Protective Operations - Washington, DC (Jan. 1994 to Oct. 1996)* Special Agent, Office of Administration, Administrative Operations Division - Washington, DC (Jan. 1992 to Jan. 1994)* Special Agent, Office of Protective Operations, Presidential Protective Division - Washington, DC (Nov. 1988 to Nov. 1992)* Special Agent, Office of Investigations - Orlando, Florida (Jan. 1985 to Nov. 1988) | Miami, Florida (Mar. 1983 to Jan. 1985)

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  City of Orlando Police Department

  • Orlando, Florida Area

  • Police Officer

    • 1980 - 1983
    • Orlando, Florida Area

    • Ensured the safety and security of the general public through enforcing local laws and regulations.• Police Academy Instructor, Class Coordinator, and Field Training Officer.