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Juli Shipley profile image

Juli Shipley

Ticketing and Credentials Manager at New Orleans Film Society
Intro Book
Event production and management expert with 11+ years of experience in non-profit and festival industries.
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Location
New Orleans, Louisiana, United States, US
Skills
  • Event Production
  • Customer Service
  • Marcato
  • Management
  • Social Media
  • Show all
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Bio

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Juli Shipley is a seasoned event production and management professional with 11+ years of experience in the non-profit and festival industries. She has managed ticketing systems, event credentialing, and customer service for various organizations, including the New Orleans Film Society, New Orleans Jazz & Heritage Festival, and Bonnaroo Music and Arts Festival. Juli holds a Bachelor of Science degree in Journalism from Middle Tennessee State University.

Experience

  • New Orleans Film Society
    • Greater New Orleans Area
    • Ticketing and Credentials Manager
      • Oct 2012 - Present
      • Greater New Orleans Area

      Responsible for the build of the ticketing system for the annual New Orleans Film Festival and French Film Festival.Develop and manage box office staff at multiple venues across the city with financial reconciliation.Understanding and enforcement of Covid safety protocols during NOFF, FFF, and as a satellite venue for 2021 Sundance Film Festival.

  • New Orleans Jazz & Heritage Festival
    • Greater New Orleans Area
    • Music Packets Coordinator
      • Mar 2013 - Present
      • Greater New Orleans Area

      2022 - Music Packets CoordinatorManage, assemble, and distribute artist credentials2016-2019 - Big Chief Ticket LiaisonAssisting the VIP Program in tandem with the tickets department, assuring proper entry and access with ticket, credentials, and RFID technology2013-2015 - Credentials AssistantIssued festival credentials for staff, security, vendors and more. Accountable for extensive data entry and accurate recording of details into FilemakerPro festival database

  • Tales of the Cocktail Foundation
    • New Orleans, Louisiana, United States
    • Ticketing Coordinator
      • Jul 2017 - Present
      • New Orleans, Louisiana, United States

      Development, management and maintenance of the Foundation’s ticketing system.Management of event credentialing, including staffing and distribution.Collaborate with Creative Content Director, Partnerships and Marketing for deliverables and reporting.

  • Front Gate Tickets
    • Contract
    • RFID Support
      • Jun 2018 - Present
      • Contract

      Assist with the portal build at all festival entrances, and provide onsite training, supervision and technology support to ticketing and access control teams at major music festivals, including Bonnaroo, Life is Beautiful, and Electric Daisy Carnival.

  • VIPNation - 23/7 Global - OTL - LaneOne - SLOTix - CID - Adventures in Wonderland - Wonderful Union
    • Southeastern United States
    • VIP Assistant, National and World Concert Tours
      • Sep 2014 - Present
      • Southeastern United States

      Local assistant to VIP representatives for national and world tours including Paul McCartney, Drake, On the Run II, Justin Timberlake, U2, Jay Z, NKOTB, Fleetwood Mac, The Eagles, P!nk, Ariana Grande and more.Contribute to event set up and check in, help facilitate meet and greets, ticket and gift distribution.Assist with crowd management, line control and fan interaction.

  • Freelance
    • Talent Coordinator
      • Jul 2014 - Present

      Essence LiveT.I. & Tiny: The Family HustleXscape Still Kickin ItDick Clark's New Year's Rockin' Eve, New Orleans

  • BUKU Music and Arts Festival
    • New Orleans
    • VIP Concierge
      • Mar 2019 - Present
      • New Orleans

      Provide premier service to VIP guests in their exclusive festival area.

  • Creative Alliance of New Orleans
    • Project Manager
      • Jan 2017 - Aug 2020

      Oversaw production of exhibit openings, programs, and eventsProvided administrative and fundraising support, marketing and social media content Spearheaded the Artists in View project to connect artists with a broader audience in the midst of the Covid-19 crisis

  • Bonnaroo Music and Arts Festival
    • Manchester, TN
    • Credentialist and Vendor Check in Manager
      • Jun 2014 - Jun 2017
      • Manchester, TN

      Administered festival credentials for vendors, staff, VIP, special guests and artists using Intellifest, Marcato and TAK databases, distributed wristbands containing RFID chips for festival access and inventory control in a fast-paced check-in environment.Supervisor for customer service, troubleshooting and ticketing issues, utilizing Front Gate Tickets and Marcato software.

  • Okeechobee Music and Arts Festival
    • Okeechobee, FL
    • Assistant Manager, Credentials Department
      • Feb 2017 - Mar 2017
      • Okeechobee, FL

      Prepared credentials packets for festival operations including production, staff, food, craft, security and logistics departments. Provided customer service, handled troubleshooting and ticketing issues utilizing Marcato and EventBrite. Responsible for staff training, distribution of credentials, inventory counts and myriad administrative tasks

Education

  • Middle Tennessee State University (MTSU)
    Bachelor of Science, Journalism

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Entertainment”

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