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Jufrizal is a seasoned educational agent with 4+ years of experience in customer relations and marketing. He has worked in various roles, including Educational Agent of Brain Academy, Customer Relations Specialist at Baitulmaal Masjid Nurul 'Ashri, and Education Consultant of Marketing Specialist at Ruangguru.com. Jufrizal holds a Master of Science degree in Industrial Engineering from Universitas Gadjah Mada (UGM) and a Bachelor's degree in Industrial Engineering from Universitas Islam Indonesia.

Credentials

  • SAP University Aliances
    SAP

Experience

  • Brain Academy by Ruangguru
    • Padang, Sumatera Barat, Indonesia
    • Educational Agent of Brain Academy
      • Oct 2023 - Jan 2024
      • Padang, Sumatera Barat, Indonesia

      - Visited every school in area of responsibilities- Conducted a socialization session for students on effective learning methods using technology-based facilities- Maintain Ruangguru's product sales effectiveness and efficiency, by managing a database of 60-100 students per project- Maintain a direct influence on the academic quality of students in area of responsibilities

  • Baitulmaal Masjid Nurul 'Ashri
    • Daerah Istimewa Yogyakarta, Indonesia
    • Customer Relations Specialist
      • May 2023 - Jun 2023
      • Daerah Istimewa Yogyakarta, Indonesia

      - Manage of customer contact database according to information on the program participation- Share information through phone calls on the Nurul 'Ashri Mosque daily program, with more than 100-170 customers every day- Trial the best method to contact customers, through creative scripts, effective and efficient tools, and the best time to contact customers- Increased customer connectivity through phone calls to 90% of the daily target

  • Ruangguru.com
    • Daerah Istimewa Yogyakarta, Indonesia
    • Education Consultant of Marketing Specialist
      • Jun 2019 - Nov 2019
      • Daerah Istimewa Yogyakarta, Indonesia

      - Analyzed, created, and implemented creative strategies for the marketing process- Analysis of costumer awareness about the product to be marketed- Shared product information with more than 500-1000 customers every day- Manage customer contacts according to information and marketing targets- Increased sales exceeding 3 fold for monthly sales target

  • Yamaha Corporation
    • Kawasan Industri Pulogadung, Jakarta Timur, Indonesia
    • Production Engineering
      • Mar 2017 - Aug 2017
      • Kawasan Industri Pulogadung, Jakarta Timur, Indonesia

      - Analysis of the balance of work processes, both machine processes and workers in the work line- Productivity analysis using value stream mapping tools- Documentation and measurement of work line productivity- Manage monthly work line process reports- Achievement of work line material handling cost productivity increase of 10-20% per month

  • Universitas Islam Indonesia
    • Sleman, Daerah Istimewa Yogyakarta, Indonesia
    • Modeling and Simulation Laboratory Assistant
      • Aug 2014 - Jul 2017
      • Sleman, Daerah Istimewa Yogyakarta, Indonesia

      As an industrial modeling and simulation laboratory assistant, has responsibilities and duties in 3 time periods, with 1 time period being 1 year.First Period: Management Trainee- Responsible for tasks in each laboratory division, including Administration and Operations Division, IT Division, Knowledge Division, and Human Resources Division- Training on the introduction of knowledge simulation methods and system modeling- Tutorial training using simulation software tools, including flexsim, promodel, powersim and microsoft excel (monte carlo method)- Implementation of training by conducting field research using methods and tools of the simulation and system modelingSecond and Third Period: Teaching Assistant- Guide for understanding module information learning to more than 100 students in each semester- Tutorial on using simulation software for field research- Student project guidance in the field of industrial simulation

    • Religion Assistant
      • Feb 2014 - Jan 2015
      • Sleman, Daerah Istimewa Yogyakarta, Indonesia

      - Manage basic Islamic values orientation classes for more than 100 new students each semester- Guided to Read and Write the Quran- Reported on basic Islamic value orientation activities

Education

  • 2020 - 2023
    Universitas Gadjah Mada (UGM)
    Master of Science - MS, Industrial Engineering
  • 2013 - 2017
    Universitas Islam Indonesia
    Bachelor's degree, Industrial Engineering
  • 2010 - 2013
    MAN Koto Baru Kab.Solok

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