Experience

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  County of Los Angeles CEO, Office of Emergency Management

  • Los Angeles Metropolitan Area

  • Emergency Management Coordinator

    • Dec 2020 - Mar 2023
    • Los Angeles Metropolitan Area

    • Overall program management of the Los Angeles County Continuity of Operations (COOP) Program consisting of 37 county departments• Consulted county departments through individualized guidance and assistance in the development of COOP plans.• Provided annual COOP plan reviews, tracked progress, and provided individualized department feedback. • Authored and implemented a new COOP Workbook for departments to easily collect necessary information respective to the ten continuity elements. • Authored and implemented a new Department COOP Plan template that is easily populated with information gathered from the workbook.• Designed and maintained the County’s COOP SharePoint site to allow departments to securely upload and store COOP Plans, obtain the latest COOP resources, training, and newsletters.• Developed, coordinated, and conducted COOP related training, demonstrations, and workshops specific to: Introduction to COOP, Essential Functions & Processes, How to Use the New COOP Workbook, Build a COOP Plan, Build an Essential Function Annex. • Developed training/workshop evaluation forms to track, analyze, and report on each training and workshop. • Created COOP newsletters on a quarterly basis covering the latest updates, training offerings, and tips to develop COOP elements.• Produced incident specific reports for government leadership.• Served as a rotational 24/7 Duty Officer monitoring the operational area, coordinating resources, sharing information and developing reports. Utilizes multiple emergency communication systems. • Served as the EOC Planning Section Chief/Deputy for the following events: Chauvin Verdict, Super Bowl, and the Summit of the Americas.• Activated as the OEM Liaison at the County Emergency Medical Services DOC during the heightened COVID-19 hospital response-January/February 2021.• Project Lead for the Sandbags for Homebound Seniors Program.• Developed after action report for Winter Storms 2021-2022.

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  LA County Department of Public Health

  • Los Angeles, California

  • Disaster Services Analyst/Medical Countermeasures Planning Specialist

    • Jun 2018 - Nov 2020
    • Los Angeles, California

    • Team Lead for the Los Angeles County Medical Countermeasures Point of Dispensing Program.• Recruited 33 local jurisdictions to become a POD partner with the County Public Health Department through a Memorandum of Agreement and facilitating collaborative planning meetings in effort to develop POD Plans for selected sites. • Authored the Point of Dispensing Planning Guide for local jurisdictions consisting of planning steps and expectations of partnership with the Public Health Department.• Coordinated and conducted interactive Point of Dispensing training to POD partners and Medical Reserve Volunteers.• Evaluated, analyzed, and updated existing plans and procedures related to POD Operations and procedures. • Updated the Facility Profile Report and conducted 120 on-site survey assessments evaluating structural capabilities, ADA accessibility, safety and security of each POD site.• Developed POD booklets consisting of POD site area map, site floor plan, dispensing operations layout, parking & delivery maps, transit locations, and a POD resource list. • Chaired the local Public Health Department medical countermeasures group meetings.• Participated in the planning and evaluation of annual vaccination exercises with volunteers.• Assisted in the re-organization of supply kits for Point of Dispensing sites for COVID response. • Developed COVID-19 Situation Reports for leadership and stakeholders.• Conducted analysis using RePlan to determine gaps in overall county POD planning.

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  Maricopa County Department of Public Health

  • Phoenix, Arizona

  • Emergency Services Planner - Medical Countermeasures

    • Nov 2016 - May 2018
    • Phoenix, Arizona

    • Developed and maintained the Maricopa County Medical Countermeasure Response Plan and operational procedures respective to current state and federal guidance laws.• Streamlined supplementary POD job action sheets and field operating guides.• Improved the County’s Head of Household Dispensing Form utilizing a coding system to reduce time and error during the screening process.• Recruited and collaborated with 17 local government jurisdictions/agencies, 18 private sector organizations relative to POD MOU's, planning support, and training.• Authored a Closed Point of Dispensing Planning Guide and Plan template for external partners.• Developed POD site booklets consisting of an overview area map, drive-thru & walk-thru dispensing layouts, local demographics, equipment/supplies/staff needs, map legend, building layout, delivery/routing map. • Served as public health duty officer researching and disseminating situational awareness, answering calls/emails 24/7, and notifying EOC personnel in the event of a public health emergency.• Participated in drills and exercises including planning meetings, execution, after action reports, and improvement plans.• Created and conducted training presentations, materials, and protocols for Point of Dispensing roles and responsibilities, basic and leadership training for volunteers and public health Closed POD partners.• Compiled and submitted grant deliverable information for the CDC Public Health Emergency Preparedness and Cities Readiness Initiative grants. • Conducted 67 on-site survey assessments evaluating structural capabilities, ADA accessibility, safety and security of each POD site.• Member of the Local Emergency Planning Committee (LEPC) representing Maricopa County Department of Public Health. • Coordinated with a team to conduct emergency preparedness stakeholder workshops and exercises.• Supervised two Emergency Planning Specialists, developed workplans, provided guidance, and encouraged professional growth.

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  Gila River Indian Community, Office of Emergency Management

  • Chandler, Arizona

  • Public Health Emergency Preparedness Coordinator

    • Apr 2016 - Nov 2016
    • Chandler, Arizona

    • Program management of the Gila River Tribal Public Health Emergency Preparedness Program. • Overall administration of the Public Health Emergency Preparedness (PHEP) Grant including the development of work plans and budgets, grant reporting, re-directions, and submission of the Centers for Disease Control response capabilities. • Updated response plans, policies, and procedures for Sheltering, Mass Prophylaxis, and the Infectious Diseases in alignment with the CDC capabilities.• Designed, coordinated, and facilitated leadership meetings with key agencies from tribal, local, county, and state to develop public health emergency preparedness plans and projects for the community.• Attended health care coalition meetings, public health emergency preparedness coordinator meetings as well as participating in public health conferences, trainings, and exercises.• Obtained Mass Antibiotic Dispensing (MAD) trainings Train-the-Trainer Certification.• Researched and developed content to update public health information respective to infectious diseases on the Tribal community website. • Researched public health supplies and equipment for purchase, obtained quotes from vendors, and prepared procurement documents.• Refreshed and reorganized the tribal 20 ft deployable shelter trailer with updated equipment and supplies.• Procured and managed inventory of public health related supplies and equipment.

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  Maricopa County Department of Public Health

  • Phoenix, Arizona

  • Emergency Services Planner - Emergency Operations

    • Apr 2013 - Apr 2016
    • Phoenix, Arizona

    • Developed and maintained the Emergency Response Plan Annex specific to the activation and operation of the Public Health Emergency Operation Center with additional supporting documents including quick reference guides, job aids, customized ICS forms, and organizational charts.• Collaborated in a work group to address Information Sharing through the development of an Incident Response Communication System (IRCS) consisting of an inbound call center for public health partners, agencies, hospitals, and other organizations to channel request resources and/or information to the Public Health EOC during emergency. • Assumed responsibility of the SNS Coordinator meeting with prospective Point of Dispensing (POD) partners inclusive of local jurisdictions, private sector stakeholders, and federal agencies. • Processed 23 Agreements with Closed POD partners impacting the total population reduction to public POD sites by 384,000.• Provided excellent customer service to POD partners addressing legal and risk management concerns and liaising with the county’s attorney office and risk management departments. • Authored and maintained the Public Health Duty Officer Manual providing procedures and quick reference guides.• Conducted and tracked monthly emergency notification drills to essential personnel analyzing response rates via phone, email, and WebEOC tasks.• Designed, implemented, and conducted training modules for WebEOC, emergency notification systems, Emergency Operations Center Basics, and EOC Section/Position Specific training for essential personnel. • Configured the WebEOC framework interconnecting groups, positions, users allowing increased functionality and the ability to troubleshoot and fix issues during exercises and emergency events.• Assumed Duty Officer role disseminating situational awareness, answering calls/emails 24/7, and notifying EOC personnel in the event of a public health emergency.

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  Town of Gilbert, Emergency Management Division

  • Gilbert, Arizona

  • Emergency Ops

    • Aug 2010 - Apr 2013
    • Gilbert, Arizona

    • Developed and implemented strategies, plans, procedures for Gilbert's Disaster Call Center Plan.• Created, planned, and facilitated a functional exercise to assess the effectiveness and efficiency of the disaster call center including the development of the scenario, injects, and Just-In-Time training for volunteer call-takers. • Provided logistics and administrative support in the planning of a Closed POD Functional Exercise for the Town of Gilbert. Compiled participant feedback and documented results for the After-Action Report. • Developed the EOC reference manual, position checklists, and standard operating procedures for crisis management software systems, volunteer registration software, and emergency notification systems. • Maintained grant reports by collecting, organizing, and maintaining receipts for training, employee hours, and equipment purchased with grant funds.• Participated in the development of the Public Works Emergency Operation Plan specifically for Gilbert’s Water and Wastewater Departments.• Compiled, organized, and maintained accurate data on spreadsheets, documents, and databases specific to emergency contact lists, training records for NIMSCAST reporting, and monetary totals for state reimbursements related to damage resulting from severe weather.• Developed and maintained EOC Position Checklists. • Produced an EOC Reference Manual that includes crisis management software instructions, communication systems, EOC organizational chart, descriptions of Emergency Support Functions, and copies of ICS forms.• Participated in table-top, functional, and full-scale exercises County Health Departments, local municipalities, and the State of Arizona.• Attended in local, regional, and state emergency management meetings.• Performed scheduled drills and notifications to essential staff.• Administered the SendWord Now emergency notification system.• Ensured the Emergency Operations Center was in the state of readiness.

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  M and S Sporting Goods, Inc

  • Mesa, AZ

  • Business Co-Owner

    • Sep 1998 - Dec 2009
    • Mesa, AZ

    • 11 years’ operating a retail business providing excellent customer service.• Supervised, trained, and coordinated work assignments for employees. • Performed human resource responsibilities including the development of job descriptions, advertisements, interviews, on-board paperwork, training, and hiring/firing employees.• Strategized annual departmental budgets• Performed accounting duties inclusive of daily and monthly reports.• Analyzed and evaluated business operational costs associated with advertising, utilities, rent, inventory, equipment, improvements, and maintenance to reduce overhead.• Evaluated existing processes and procedures to ensure an effective and efficient productive workplace.• Created and implemented marketing plans to increase sales for each department.• Managed inventory controlling stock levels, future forecasting, ordering, pricing, and creating displays for product merchandising.• Prioritized multiple work activities to reach planned goals and deadlines.• Maintained ecommerce website uploading information and photos, organizing website features, and resolved technical issues.• Completed online customer orders through pulling and packing merchandise and coordinating shipping to customer.• Created and assembled one-of-a-kind quality award products.• Scanned, digitized corporate logos to engrave on corporate awards.• Computer engraving software knowledge (Corel Draw, Dahlgren, and Vision Pro).