Experience

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  Best Merchant Partners

  • Dallas, Texas, United States

  • Administrative Assistant, Office Manager

    • Sep 2018 - Present
    • Dallas, Texas, United States

    Combining technical and soft skills, I have grown this Receptionist/Office Manager position to include a wide range of administrative support for Owner/Executives, Executive Assistants, Legal Dept. and staff.- Enhancing day-to-day operations, anticipating executive, staff & visitors needs- Arranging board of director meetings- Prioritizing operational cost-cutting- Managing expense reports- Assisting with digital library management

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  Sparkman Hillcrest Memorial Park

  • Dallas, Texas

  • Park & Family Services

    • Jun 2016 - Sep 2018
    • Dallas, Texas

    • Assessed client-family needs, provide counseling and follow-through for life celebrations, interment & memorial arrangements• Assisted clients with a wide range of legal documents: transfer of rights, heirship authorization, insurance applications, and sales contracts

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  Rosewood Hotels & Resorts

  • Hong Kong
  • Hospitality
  • 700 & Above Employee

  • The Crescent Club. Events Coordinator, Concierge

    • 1996 - 2016

    • Developed and managed over 700 functions in 2015 alone ranging from intimate VIP dinners to banquets of over 300 guests to fashion shows and other special events• Recognizing unmet client needs, created the Events Coordinator role in 1999• Oriented and trained club managers and service staff, ensuring consistent quality guest experience through periods of staff turnover• Created The Crescent Club’s first recycling program resulting in over 2600 lbs of garbage per year saved from Dallas landfills• Excelled at making people feel welcome with an excellent memory for names, titles and affiliations• Customized pricing and services resulting in improved sales, client trust and satisfaction 2013 Meeting Planner, JFK Memorial Event, Planning Committee, Dallas2012 Employee of the Year, Rosewood Crescent, Front of House2007 Meeting Planner, Senator Barack Obama for President, Dallas

  • Hotel Sales & Marketing Assistant

    • 1993 - 1996

    • Composed sales proposals, contracts, travel itineraries, and meeting minutes for a staff of 4 sales managers.• Coordinated lodging and meeting arrangements for hundreds of guests and organizations.• Organized weekly and monthly reservations reports.

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  Texas Lawyer

  • Dallas, Texas

  • Editorial Design & Production

    • 1988 - 1993
    • Dallas, Texas

    • Provided the final layer of copy editing to a statewide publication• Developed a reputation for meeting deadlines even in the face of internal and external challenges.1992 Best Layout & Design Award, American Lawyer Media, LLC