Bio
Experience
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JET Programme Canada
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Kobe, Hyogo, Japan
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Assistant Language Teacher
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Apr 2022 - Present
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Kobe, Hyogo, Japan
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Canada
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Airlines and Aviation
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700 & Above Employee
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CSSR - Call Centre YUL
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Aug 2014 - Apr 2022
Taking calls from customers around the world, around the clock and providing them with the best service and information possible in a timely and professional fashion.
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Customer Service Representative
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2014 - Apr 2022
Customer Sales and Service Representative for Air Canada, YUL Airport.May 2016 - PresentCustomer Service Instructor, Air Canada, Montreal Call CentreMay 2015 - January 2016Customer Sales and Service Representative, Air Canada, Montreal Call CentreAugust 2014 - May 2015, January 2016 - May 2016
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Professional Actor
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Aug 2019 - Oct 2019
"Blue Stockings" - by Jessica Swale.Role: Mrs. Welsh
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Montreal Shakespeare Theatre Company
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Montreal, Qc
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Professional Actor
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2011 - 2016
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Montreal, Qc
Roles:- Titus Andronicus ------ Domitia/Roman Prostitute ------ MSTC, Aaron George- Macbeth ------ Weird Sister/Murderer ------ MSTC, Aaron George- Twelfth Night (2016 School Tour) ------ Viola ------ MSTC, Aaron George
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We Are One Theatre
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Montreal, Qc
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Professional Actor
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Jun 2014 - Aug 2014
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Montreal, Qc
Role:- Chamber Music ------ The Woman in Armour ------ Lizzie Chuprun
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McGill Savoy Society
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Montreal, Qc
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Actor/Chorus/Publicity Director
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Sep 2008 - Feb 2014
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Montreal, Qc
Role(s):- The Yeomen of the Guard ------ Alto/Kitchen Maid ------ Erin Grainger- The Pirates of Penzance ------ Alto/Promiscuous Maid ------ Jonathan Patterson- Ruddigore ------ Alto/Promiscuous Maid ------ Vanessa Breijer- The Mikado ------ Alto/Jealous Geisha ------ Cameron McLeodExecutive team:- Member at Large ------ Yeomen of the Guard (2008)- Member at Large ------ Pirates of Penzance (2009)- Publicity Director ------ Ruddigore (2011)Costume Designer:- The Lion in Winter (2011), directed by Matthew McKeown
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Loewenport Productions
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Montreal, Qc
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Actor/Assistant Director
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2013 - 2014
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Montreal, Qc
Assistant Director: The Woman in Black, Mini-Main, Mainline Theatre, November 2013Costume Designer: The Woman in Black, Mini-Main, Mainline Theatre, November 2013Role(s):- The Woman in Black ------ The Woman in Black ------ Michael Loewen
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Servisair
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
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Passenger Service Agent
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Jun 2013 - Sep 2013
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
(Specifically trained for Air Transat)Greet passengers and provide them with information necessary to their travel. Check-in the customers. Bring customers in need of assistance (i.e. wheelchairs) to their gate. Also, open gate for aircraft arrivals and meet passengers in need of assistance, and board passengers on the aircrafts for departure. Additionally, rebook passengers or accommodate them in the case of a misconnection, or irregular operation.
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Air Canada
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
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Passenger Service Agent
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May 2011 - Sep 2011
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
Check-in, boarding and de-boarding of aircrafts, wheelchair assistance, bookings and flight changes, security and providing help and information to customers.
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Air Canada
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
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Passenger Service Agent
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Dec 2010 - Jan 2011
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
Check-in, boarding and de-boarding of aircrafts, wheelchair assistance, bookings and flight changes, security and providing help and information to customers.
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Air Canada
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
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Passenger Service Agent
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Jun 2010 - Sep 2010
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Pierre-Elliot Trudeau Airport, Montreal, Qc, Canada
Check-in, boarding and de-boarding of aircrafts, wheelchair assistance, bookings and flight changes, security and providing help and information to customers.
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Education
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2008 - 2011McGill University
Bachelor of Arts (B.A.), English Literature, East Asian Studies, Drama Studies -
2019 - 2020THE TEFL ACADEMY - Leading EFL Teacher Trainer Provider
Qualifi Level 5 Certificate in Teaching English as a Foreign Language (TEFL), Teaching English as a Second or Foreign Language/ESL Language Instructor -
2006 - 2008Collège Jean-de-Brébeuf
D.E.C., Arts et Lettres: Theatre, Lettres et Communications -
2011 - 2014Dawson College
D.E.C., Professional Theatre
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