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JJ

Judith Jimenez

Technical Training Manager at Osborne Engineering Ltd | OEL Group
Intro Book
Judith Jimenez, a seasoned professional with 10 years of experience in quality management, holds a NEBOSH Health and Safety degree and proficiency in English, Filipino, and Cantonese.
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Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Filipino Native or bilingual proficiency
  • Cantonese Limited working proficiency
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Credentials

  • ENVIRONMENTAL MANAGEMENT SYSTEMS
    OSHAcademy Safety and Health Training
    May, 2024
    - Apr, 2026
  • CERTIFIED PERFORMANCE MANAGEMENT PROFESSIONAL
    KPI MEGA LIBRARY
    Oct, 2023
    - Apr, 2026
  • ISO 9001 Lead Auditor - Quality Certification
    3FOLD Education Centre
    Sep, 2022
    - Apr, 2026
  • IOSH TRAIN THE TRAINER
    IOSH
    Apr, 2022
    - Apr, 2026
  • NEBOSH IGC
    NEBOSH
    Feb, 2022
    - Apr, 2026
  • Certified Associate in Scrum Fundamentals (CASF)
    SkillFront
    Jan, 2021
    - Apr, 2026
  • Certified Six Sigma Green Belt
    International Six Sigma Institute™
    Dec, 2020
    - Apr, 2026
  • IOSH Managing Safely
    IOSH
    Jan, 2020
    - Apr, 2026
  • QMS Internal Auditor ISO 9001:2015
    LRQA
    Aug, 2017
    - Apr, 2026
  • ISO/IEC 27001 Information Security Associate
    SkillFront
  • Lean Six Sigma Green Belt (LSSGB)
    Laurels Training Institute

Experience

  • Osborne Engineering Ltd | OEL Group
    • United Kingdom
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Technical Training Manager
      • Apr 2021 - Present

    • Compliance Manager
      • Mar 2021 - Present

    • Quality Assurance & Training Officer
      • Feb 2014 - May 2021

      Oversee the maintenance and updating of the full Quality Management System in line with ISO 9001:2015 quality standard requirements in conjunction with the process owner.Devise procedures, design and develop forms and instructions for recording, evaluating and reporting quality data.Dealing with the Customer Concerns;investigating their issues, updating on progress and overseeing the implementation of corrective action to prevent repetitive issues.Dealing with Supplier issues.Responsible for internal audits to ISO 9001: 2015 where necessary, including follow up reports and action close out. Implementation of Annual IA plan.Support and direct and advise all Quality staff and provide instructions to production and other support functions.

  • Convergys
    • Customer Service Representative
      • Apr 2012 - Oct 2013

      Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Education

  • 2021 - 2021
    NEBOSH
    Health and Safety
  • 2017 - 2017
    LRQA
    Internal Audit Training (ISO 9001:2015)
  • 2017 - 2017
    Valpas Safety Services
    General Industrial Safety Course
  • 2014 - 2014
    American College of Dubai
    Basic Accounting
  • 2014 - 2014
    LRQA
    Internal Audit Training
  • 2000 - 2004
    Isabela State University
    Bachelor's Degree, Bachelor of Science in Agri-Business Major in Management
  • Jimat Learning Centre
    Microsoft Office ( Word, Excel, Outlook,PowerPoint), MS Office Familiarization ( Advance Excel, Powerpoint, Word )

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Industry Focus. “Industrial Machinery Manufacturing”

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