Experience

• 

  Frankston City Council

  • Australia
  • Government Administration
  • 700 & Above Employee

  • Project Manager - Open Space

    • May 2021 - Present

    • Manage the delivery of quality open space projects from inception to completion• Engage with internal and external stakeholders throughout the project • Engage and manage consultants, contractors and administrative obligations to undertake projects

  • Contracts and Procurement Officer

    • Oct 2019 - May 2021

    • Executing contract and procurement administration processes in line with policies and procedures• Developed and documented processes and procedures for future use• Implemented DocuSign to streamline contract control processes• Assisting in the development and implementation of Open Windows

  • Service Planner (Secondment)

    • Feb 2020 - Mar 2021

    • Coordinating and facilitating service planning activities to deliver draft service plans for external services• Collaborating with key stakeholders to develop and implement the Service Planning framework • Designing, developing, and producing the Service Catalogue• Planning and facilitating Service Plan Development workshops to gather information and plan for future service delivery

• 

  Frankston City Council

  • Australia
  • Government Administration
  • 700 & Above Employee

  • Team Leader Programming and Engagement (Secondment)

    • Sep 2019 - Oct 2019

    • Prepared and produced documentation for the Frankston Arts Centre’s annual theatre season• Assisted with the day to day operations of the facility• Provided support and assistance to the artists and community groups performing in the programs

  • Corporate Planning Officer

    • Aug 2015 - Oct 2019

    • Oversaw the planning activities which contributed to the development and delivery of the 2017-2021 Council plan• Coordinated the roadshow for the new Council Plan facilitating community and stakeholder engagement• Organised the production of regular Council reports in line with the legislation and best practice principles• Collaborated with the management team, data collectors, and reporting officer to improve reporting processes• Ensured all reporting requirements were met through regular briefings and meetings with key stakeholders• Promoted knowledge sharing amongst the management team by organising a diverse schedule of meetings• Organised workshops and networking events to share information with internal stakeholders• Assisted the Integrated Planning team to deliver a suite of strategic documents and business plans• Coordinated continuous improvement projects such as reviewing KPI’s, templates, procedures, and processes • Contributed to the review and evaluation panel for the Corporate Performance Reporting System• Prepared training and reporting for major change management projects

  • Coordinator Corporate Planning and Performance (Secondment)

    • Apr 2018 - May 2019

    • Coordinated the delivery and yearly updates of the 2017-2021 Council Plan in collaboration with key stakeholders• Developed the framework to establish a Service Catalogue, Service Plan templates, and project planning and delivery• Prepared and executed an Integrated Planning Schedule and annual business planning cycle• Coordinated the Local Government Performance Reporting Framework and Council’s performance reporting process• Developed and maintained Directorate Business Plans to collaborate with Directorates and teams• Coordinated Council’s participation in the Local Government Community Satisfaction Survey• Prepared performance quarterly and annual reports, briefings, and benchmarking summaries• Delivered presentations to diverse groups, including Council leadership teams and Audit and Risk Committee• Prepared reports for the CEO’s annual KPI’s review• Facilitated presentations to new recruits on the Council Planning process, strategic objectives, and vision• Coordinated the review and evaluation panel for the new Corporate Performance Reporting System• Prepared procedures and processes for Corporate Planning and Performance Reporting• Coached, mentored and provided leadership and guidance in all aspects of the corporate planning role and performance management

• 

  Frankston City Council

  • Australia
  • Government Administration
  • 700 & Above Employee

  • Public Space and Leisure Business Support Coordinator

    • Nov 2009 - Aug 2015

    • Managed the community use of the Council’s public space through coordinating the approval process for minor events, school bookings, hall bookings and commercial fitness users • Developed procedures and guidelines for community users to follow• Organised official openings for Parks, Reserves, and Facilities• Organised surveys and mailouts to gauge customer satisfaction and consulted with community representatives• Analysed results and provided summary documents to planning teams• Coordinated responses for correspondence on behalf of the department• Finalised end of month documentation and Business Planning documents• Contributed to the Annual Business Plan and other department initiatives • Provided leadership and guidance to the Business Support Officers and managed their performance• Managed documentation and reports associated with the Capital Works Program including, grant applications and project planning documents and schedules • Developed and implemented various procedures, manuals and simplified ‘step by step’ processes and flow charts• Coordinated agendas, minutes, and catering for various meetings and workshops • Assisted in computer troubleshooting and problem-solving for the department• Conducted ongoing training and coaching of staff

  • Parks and Leisure Administration Support Officer

    • Sep 2008 - Nov 2009

  • Parkland Services Administration Support Officer

    • Nov 2006 - Sep 2008

• 

  Mt Eliza Business School

  • Mt Eliza

  • Front Office Assistant

    • Oct 2000 - Sep 2001
    • Mt Eliza

• 

  Parkroyal on St Kilda Road

  • Executive Assistant

    • Oct 1996 - Aug 1999

  • Reservations Manager

    • Dec 1994 - Oct 1996

  • Reservations and Front Office

    • Jan 1993 - Dec 1994

• 

  Melbourne Airport Travelodge

  • Tullamarine

  • Front Office / Reception

    • May 1991 - Feb 1993
    • Tullamarine