Experience

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  Microsoft

  • West Des Moines, IA

  • Critical Environment Support Manager

    • May 2022 - Present
    • West Des Moines, IA

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  JLL

  • Inventory Control Specialist

    • Feb 2021 - Present

    • Utilized the client’s Logistics Inventory Management Procedure document to develop and demonstrate appropriate material staging, storage, location management and labeling for parts inventory valued at $500,000.• Controlled the ordering, organizing and secure storage of 100,000 , valued at $750,000, which included parts, tools, personal protective equipment and consumables.• Documented and provided all pertinent information to the CMMS inventory program subject matter expert to obtain part codes for all parts and spares inventory.• Processed all incoming deliveries and logged all adds, moves and changes of inventory into CMMS.• Performed physical audits and spot checks of inventory to assure a minimum 95% accuracy to CMMS. • Continuously receive all inventory from General Contractor at turnovers and update CMMS. • Received and organized equipment testing reports from General Contractor at turnover.• Consistently observed datacenter for potential safety incidents, mitigated if possible, and reported using the client’s GOAL tool.

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  CBRE/Mcirosoft

  • Cumming, Iowa, United States

  • Facility Coordinator

    • Sep 2020 - Jan 2021
    • Cumming, Iowa, United States

    • Successfully coordinated and managed repair and maintenance work assignments performed by technicians, vendors and contractors to ensure work was completed within client’s time expectations. Reviewed work orders to ensure that assignments were completed.• Managed vendor relationships and trained vendors on work order and billing procedures. Processed invoices in a timely manner with accurate cost center coding.• Developed and maintained positive relationships with client, attended client meetings, responded to client inquiries and concerns and ensured quality service delivery to client.• Administered the procurement of and closing invoices for all supplies requested by client and required for day-to-day operations of datacenter.• During extended leave of Facility Manager, assumed all duties which included engaging General Contractor in warranty repairs. Brought outstanding work from over 90 days to within 30 days.• In the absence of an onsite Building Engineer, organized all building supplies for prior six months receipts in general storage area and continued to receive and process all incoming deliveries.

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  The Waldinger Corporation

  • Des Moines, Iowa Area

  • Billing Coordinator and Maintenance Contract Administrator

    • Mar 2016 - Apr 2020
    • Des Moines, Iowa Area

    • While in a remote working environment, utilized my dedicated home office space to continue to perform all work functions effectively using Zoom, Skype for Business and teleconference meetings.* In remote setting, communicated with all customers to create a database for email addresses to ensure that invoices were delivered efficiently, expediently and safely.* Completed daily service billings on schedule and consistently achieved monthly goals• Composed reference guidelines and SOPs for service billings, preventative maintenance billings and the input of applicable information to administer preventative maintenance contracts• Reviewed and streamlined all customer folders on company drive to eliminate non-essential or outdated documents and created sub-folders so that contents were easily identifiable and accessible• Assisted the Business Development Manager in researching and composing rules of engagement for potential Preventative Maintenance customers. Documentation included acquisition and dissemination of pertinent information necessary for mutually beneficial agreements.• Successfully used time management and efficiency skills to input additional preventative maintenance agreements resulting from a major company acquisition• Created a spreadsheet that provides at-a-glance information for 650 current agreements including location, type and frequency of services; quantity and month of materials replacements, billing and contract expiration information; and a record of material invoices approved.

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  Key Impact Sales & Systems, Inc.

  • Clive IA

  • Business Development Manager

    • Apr 2015 - Mar 2016
    • Clive IA

    Served as the direct contact for 22 clients that were represented by the seven-state North Central Region. Capitalized on sales opportunities, prepared sales reports for clients, worked with state directors to provide clients with market updates; and ensured that all information, product knowledge, new product introductions and promotional activities were disseminated to all sales personnel and state directors.Created a power point presentation for one of our distributors focusing on the market strengths of clients that were not currently represented in their product offerings. As a result, the distributor added products from two of our clients to their inventory.Pre-booked 150 cases of a new product in two days by generating interest and excitement among operators attending a food show event.Compiled recipe ideas for a new product to demonstrate the versatility of the product and increase sales opportunities for our region.As Iowa One-Point-of-Contact, I acted as the liaison to ten Iowa sales representatives for creation and maintenance of distributor stocking lists, secured all sales materials and samples and coordinated agendas for all sales meetings.As Building Maintenance and Office Manager, I oversaw all areas of building services and billings and managed the procurement of all office and warehouse supplies and all clients promotional brochures and materials.Served as part-time Warehouse Manager. In this position I organized and catalogued all clients' signage, food show and merchandising materials, and maintained and organized all clients' samples.

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  Performance Food Group

  • Des Moines, Iowa Area

  • Foodservice Sales Consultant

    • Sep 2006 - Feb 2015
    • Des Moines, Iowa Area

    Built a new sales territory worth over $2.8M per year in salesConsistently attained a 70% retention rate on customer baseAchieved high level of customer loyalty - 50% of customers had four or more years of longevity with PFGConsistently achieved 90% or better on current accounts receivable for duration of employmentRanked in the top 15% of company sales associates in average gross profit percentage on account basePlaced third in national Braveheart Beef Sales Contest among 1500 sales associates with year-over-year sales of + 2000%Developed a 12 month marketing calendar incorporating national holidays and observances with suggestions for promotions and events, shared company-wideDeveloped “Kitchen 101” – a comprehensive training guideline for increasing employee productivity, management responsiveness and bottom-line profitability while decreasing waste, labor and operational costsDeveloped the Performance Food Group Insider, a bi-weekly newsletter concentrating on improving all aspects of restaurant operations with marketing ideas, cost-cutting tips and menu design suggestions.

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  JW LTD (d.b.a. Cravings Restaurant)

  • Clarinda, IA

  • Owner/Operator

    • 2004 - 2005
    • Clarinda, IA

    Created the concept for the restaurantCreated the menu, including choosing menu item components, creating sandwiches and ice cream treats and selecting appetizing names and descriptions for advertising purposesCreated the name for the business, including designing the logo and signage

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  JW LTD (d.b.a. Dairy Queen)

  • Red Oak, Iowa

  • Owner/Operator

    • 1993 - 2005
    • Red Oak, Iowa

    Increased sales by 45%Developed innovative programs to reduce employee turnoverCreated and executed local marketing plan, including fundraisers, percentage-contribution-sponsor nights and event sponsorships, which built our current and future customer databases

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  Flash Mart Convenience Store

  • Clarinda, IA

  • Store Manager and Area Supervisor

    • 1988 - 1993
    • Clarinda, IA

    Supervised 15 employees, managed inventory of $30,000 and a gasoline inventory of 25,000 gallonsIncreased store sales by 25% and store profits by 30%Managed start-up operations of new Red Oak, Iowa Flash Mart including setting up all vendor services, banking services, hiring and training of new employees and organizing related advertisingAssisted with store openings in Creston and Stratford, IowaSupervised the operations of two additional stores in Creston & Red Oak, Iowa