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Judai Yap
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English Limited working proficiency
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Chinese Native or bilingual proficiency
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Bahasa Melayu Limited working proficiency
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Bio
Experience
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Qinetics Solutions Sdn Bhd
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TPM Bukit Jalil
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Senior Customer Service Representative
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Apr 2017 - Mar 2022
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TPM Bukit Jalil
- Report under ICANN accredited domain registrar - Web Commerce Communication Limited [WebNIC] as customer support- Main role on providing consultation to clients related to domain name (both gTLD and ccTLD), registration and renewal term, along with the transfer policy. - Collect feedbacks; raise, and test new feature for Change Request with internal software and home portal before deploy to production environment (including both front end and API command related features).- PIC for ICANN Domain Abuse Audit 2021, and passed all audit tests. - PIC for writing and blasting monthly newsletter for upcoming changes and news
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Leong Hup Contract Farming Sdn Bhd
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Kuala Lumpur, Malaysia
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Farm Technician
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Nov 2015 - Oct 2016
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Kuala Lumpur, Malaysia
- Routine visit on contract farms for broiler growth performance - Documentation support between office and farm, such as Delivery order, tax invoices- Serve as the bridge of communication between management and farm
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Temporary Teacher
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Jan 2010 - Jun 2010
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Promoter
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2008 - 2010
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Education
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2011 - 2015Universiti Malaysia Kelantan
Bachelor of Applied Science (B.A.Sc.), Animal/Livestock Husbandry and Production
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Industry Focus. “Information Technology & Services”
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