Experience

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  National Agents Alliance - The Alliance

  • Dallas/Fort Worth Area

  • Licensed Insurance Agent

    • Feb 2017 - Present
    • Dallas/Fort Worth Area

    Licensed insurance agent representing several insurance providers offering the following products: Mortgage protection with living benefits, Retirement protection, and Final expense.

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  Wilkerson Inc.

  • S.W.O.T Coach

    • Jan 2006 - Present

    • Coached P.E.S.T. and S.W.O.T. concepts to many professionals• Seek to empower individuals with Knowledge, Skills, and Abilities to understand and concur various challenges is part of my passion. • Personalizes S.W.O.T. to enhance perspective and perception thus setting the path for self-accountability and improvement • Mastering ones Strengths Weaknesses Opportunities and Threats is to learn how to fish versus being defined by "success" and "failure"

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  HealthMarkets, Inc.

  • Texas

  • Licensed Insurance Agent and Health Benefits Specialist

    • Nov 2015 - Jan 2016
    • Texas

    www.healthmarket.com/jwilkerson

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  PCI Health Training

  • Dallas and Richardson Texas

  • Director of Admissions and Marketing

    • Mar 2013 - Mar 2015
    • Dallas and Richardson Texas

    • Experienced at managing teams/projectso Managed and mentored two teams of admissions representatives located in Dallas and Richardson, Texaso Developed plans to achieve 110% of budgets; Managed budgets; Assigned goals to achieve budgets o Advised CEO/President, Vice-President, and Campus Directors in support of Vision and Missiono Developed and executed proactive marketing strategies designed to locally augment the efforts of our media partnerso Collaborated with departmental managers to promote synergy leading to effective policies, seamless processes, and procedures that supported the company’s Vision and Missiono Led the company’s raise increase of 3.5% in 2013 after a five year lapse o Hired and trained recruiting personnel; Trained new members to above industry average productivityo Developed personnel to achieve the highest lead conversions as a team in the company’s historyo Focused recruiters on daily basics- Prospecting, Processing, Lead Generation, and Follow-upo Taught and implemented critical skills leading to decreased micromanaging, higher individual accountability, and increased productivity of 9% above of Enrollment plan and 5% above Start plano Maintained the recruiter’s belief in the aged lead and always demonstrated a positive attitudeo Maximized advertising results by eliminating/adjusting non-productive or seasonal ad sourceso Developed Center of Influences within the community that led to 10% increase in referralso Achieved a companywide Lead to Enrollment rate of 24% and a Lead to Start of 19% despite a 42% reduction of lead flow; Developed new business opportunities against the 42% shortfall of media leads• Promoted company brando Posted activity on social media sources; Responded to online reviews leading to better and enhanced relationships; Reduced negative reviews o Networked with cultural segments of the market leading to better prospecting and advertising efforts• Strong team player; Partnered with co-leaders

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  PCI Health Tainining Center

  • Dallas and Richardson, Texas

  • Information Security Officer

    • Mar 2013 - Mar 2015
    • Dallas and Richardson, Texas

    • Established and maintained information security standards and procedures in compliance with company, state and federal information security and risk management policies, standards and guidelines• Wrote policy and procedures for the company in accordance with company Vision, Mission, and Values • Functioned as an internal consulting resource on information security issues• Created, managed and implemented training programs that addressed compliance with a number of issues to include: Personally Identifiable Information (PII), Family Educational Rights and Privacy Act (FERPA), The General Education Provisions Act (GEPA), and Health Insurance Portability and Accountability Act (HIPAA)• Collaboratively conducted risk assessments to protect organizational assets• Reported detected intrusions and prevented intrusions via hardening systems regularly and managing human error

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  Kaplan College

  • Fort Worth, TX.

  • Manager of Recruitment

    • Feb 2012 - Oct 2012
    • Fort Worth, TX.

    • Analyzed market strategies and identified areas of opportunity which saved thousands of dollars by shifting focus on areas of greater return on investment; Used flash reports and other statistics to make forecasts • Enhanced effectiveness by developing new business via untapped and already established markets such as high schools and community resources• Managed the recruitment department as a member of the management team by mentoring, teaching, coaching listening skills, and providing attainable goals; Maintained a success rate of 80% or better show rate• Conducted analytic, qualitative, and quantitative reasoning to solve problems; Interpreted reports and analytics• Identified talent and promoted worthy individuals via analysis of performance history, and regulatory guidance • Collaborated departmentally and inter-departmentally to build synergy across the enterprise • Investigated policy violations; Monitored compliance and conducted audits of recruitment personnel to ensure compliance with accreditation standards and the Texas Workforce Commission

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  ITT Technical Institute

  • Arlington, TX/Oklahoma City, OK

  • Master II Representative/Director of Recruitment

    • Jul 2003 - Feb 2012
    • Arlington, TX/Oklahoma City, OK

    • Developed and implemented recruitment strategies for a startup campus of six to nine recruiters which resulted in the start of new classes within 90 days of initial arrival• Achieved quarterly and annual budgets; Developed new leaders and improved team productivity• Trained and mentored a recruitment staff of 6 to 9 professionals • Created need based trainings and production matrixes based on company standards• Guided recruitment staff to success by achieving goals with integrity and never had finding for improprieties • Developed new recruiting markets that enhanced recruiting efforts by at least 15% • Obtained leads from non-traditional educational education institutions; Built military/political relationships

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  Lincoln Technical Institute

  • Grand Prairie,TX.

  • Admission Representative

    • Jul 2002 - Jul 2003
    • Grand Prairie,TX.

    • Assisted the Director of Admissions (DOA) in training of recruitment personnel• Enforced standards; Mentored 12 representatives to proficiency • Participated in local and regional events to expand the exposure of the school• Developed and provided solutions to meet the client’s needs to gain a buying decision

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  BI LO, Inc.

  • Greensboro, NC

  • Assistant Store Manager

    • Apr 2001 - Jul 2002
    • Greensboro, NC

    • Serviced store departments and various personnel without injuries; Conducted training; Handled customer complaints; Managed P&L; Performed HR functions; Fostered storewide collaboration and synergy • Achieved quarterly sales budget; Improved customer retention by improving customer service

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  US Army Recruiting Command

  • Raleigh, NC

  • HR Manager and Director of Sales

    • Jan 1989 - May 2001
    • Raleigh, NC

    • Led teams to mission success across diverse markets to include Memphis, TN- Philadelphia, PA- Havelock, NC and Winston Salem, NC • Employed control measures that led to zero improprieties or investigations at all managed locations• Performed human resource functions interviewing, documenting, managing personnel, and counseling • Administered employee relations activities including employee counseling, EEO, employee recreational activities, policies, and employee orientation• Interpreted and evaluated existing policies and programs to improve efficiency and mission accomplishment • Implemented and administered military benefit programs and employee health, life, disability, and savings programs• Developed and presented recommendations that changed processes and removed wasted time • Reviewed personnel inventories and contacted potential talent; Arranged/Conducted interviews, transfers, and placement of personnel• Integrated new recruiters and provided continuous development of experienced recruiters in support of budgets