Experience

• 

  The John Stewart Company

  • San Jose, California, United States

  • Office Clerk

    • Jun 2023 - Present
    • San Jose, California, United States

    Greet tenants and their guest. Work with internal staff, couriers and various vendors in maintaining the property. Viewing the cameras ensure the property, personnel and community are safe.

• 

  Magellan Solutions USA (MSUSA)

  • United States

  • PBX Operator

    • Nov 2021 - Present
    • United States

• 

  Signia by Hilton San Jose

  • United States

  • PBX/Switchboard Operator

    • Jun 2022 - Jun 2023
    • United States

    Excited to join the Signia by Hilton front office. Work along team members to continue deliver the Hilton core value “ To fill the earth with the light and warmth of hospitality.” Come and visit stay and enjoy San Jose with us. We look forward to serving you, family and business.

• 

  Allied Universal

  • United States
  • Professional Services
  • 700 & Above Employee

  • Site Supervisor

    • Jan 2018 - Feb 2021

    I supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between customer, Operation Manager, and security officers. Assure that the officers receive appropriate training, client-specific training, and annual refresher training. Developing officers in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.) As well as communication of policies, company announcements, enforcement of Contract Standards and job opening.Manage uniforms, equipment, and supplies utilized at the account; maintaining appropriate inventories and checklists on as need basis. Assist Account Managers to identify, meet and exceed the needs of the customer; to meet all contractual scheduled hours with a minimum of unbilled overtime. Enforcing Allied Universal's policies as outlined in the handbooks, executive memos, and CBA. Providing a great place to work by treating external, internal and co-officers with respect.

  • Security Specialist

    • Dec 2014 - Feb 2021

    Security professional providing service to AlliedBarton clients: as lobby specialist responsible for checking credentials and badges of internal and external guest at client sites; taking incoming calls and routing it to the correct department; signed for incoming packages. Patrol interior/exterior of facilities, reading instruments for temperatures radio in my hourly rounds to SOC. Preformed unlocks at certain times and as requested. As a SOC operator I would answer calls and routed to the correct extensions. Updated master DAR as patrol specialist would call in routine patrols and incident reports. Prepared badges for the day shift of interns, contractors, and new hires. Use and follow protocols of varies sites

• 

  LifeHOUSE Properties

  • San Jose, California

  • Concierge

    • Jun 2014 - Nov 2014
    • San Jose, California

    As a concierge at the Skill Nursing Facility I work with the internal client – admission office, clinical staff as well as facilities to assist external families with and for the care of their love ones. I review referrals and run the financials for the review of clinical / business departments. Coordinate with the acute facility on the transportation and arrival of patients. After patients has arrived help the family with the intake documents.

• 

  AlliedBarton Security Services

  • san f

  • HR/Recruiting Assisrant

    • Sep 2011 - May 2014
    • san f

    Attracted and identified potential employees, encouraged them to apply for positions within our organization, and hired qualified individuals; marketed AlliedBarton as an employer-of choice through a variety of contact sources. Visit client sites to more accurately assess staffing needs, job requirements and perform retention activities. Determine suitability of applicants based on the application and personal interviews. Refer applicants to Account Managers for second interviews as required. Perform appropriate background checks/tests on acceptable candidates to include: • employment • education • drug • criminal • motor vehicle • social security. Complete related clerical aspects of the application, licensing (where applicable), and hiring process in compliance with AlliedBarton procedures. Coordinate training date, uniform requirements and reporting instructions with Account Managers, as assigned or as required. Keep records and prepare accurate and timely reports both manually and through. AP -Red Cross Instructor certified

• 

  United States Air Force

  • EDWARDS AIR FORCE, CA

  • Logistics Officer

    • Oct 1982 - Jan 1985
    • EDWARDS AIR FORCE, CA