Experience

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  Advantive

  • Tampa, Florida, United States

  • Sr Director PMO & Operations

    • Oct 2023 - Present
    • Tampa, Florida, United States
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  Kantata

  • Boston, MA

  • Sr Director, Professional Services, PMO

    • Dec 2016 - Sep 2023
    • Boston, MA

    At Kantata (formerly Mavenlink) I led the Professional Services PMO. In this capacity, I managed our team of superstar project managers, drove initiatives like the implementation Continuous Improvement program, oversaw the PS project information repository, and managed enterprise-level implementa...

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  NetSuite

  • Boston, MA

  • Senior Project Manager, PMO Lead

    • Aug 2010 - Nov 2016
    • Boston, MA

    Senior project manager and PMO lead for professional services at NetSuite. Manage enterprise level PSA and ERP implementations. Led PMO for two years - wrote PM Playbook, provided training for on-boarding and long-time NetSuite PMs, and drove project management improvements across the organization.

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  Endurance International Group

  • Project Manager

    • Mar 2008 - Aug 2010

    Managed projects and activities in the Network Operations group. Projects included build out of new systems architectures, capacity management, data center expansion and more. I also managed the email newsletter for company-wide distribution, including writing articles, soliciting and editing ot...

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  Leaf & Petal LLC

  • Owner

    • Jul 2004 - Jun 2008

    I founded Leaf & Petal LLC, a unique retail concept blending floral, gift and coffee bistro to create holistic, welcoming shopping experience. In addition to managing the P&L and overall operations, I spent much of my time in the marketing area, developing strategies across multiple chan...

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  Neponset Valley Chamber of Commerce

  • Member

    • 2004 - 2008
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  BNI Rainmakers

  • Member

    • 2004 - 2008
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  Kana

  • Partner Enablement Director

    • Jun 2001 - Jun 2004

    I conceived and developed the Absolute Partner Success Program to assure KANA’s global strategic partners’ (IBM Global Services, Accenture, BearingPoint and CSC Consulting) success in implementing our CRM products. I coordinated resources from KANA Education, Consulting, Sales, Marketing, Strateg...

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  Broadbase Software

  • Project Manager

    • Jun 2000 - Jun 2001

    Broadbase Software merged with Kana Communications to become Kana Software. My experience is in one manageable blurb under Kana Software.

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  Aperio LLC

  • Manager

    • Dec 1999 - Jun 2000

    Aperio was acquired by Broadbase Software, which then merged with Kana Communications to become Kana Software. My experience is in one manageable blurb under Kana Software.

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  Arthur Andersen

  • Manager, Advanced Technology Group

    • Dec 1998 - Dec 1999

    I was part of a newly developed Business Intelligence Practice for the New England Market Circle. I helped with marketing activities for developing new business, heavy recruitment to build staff, and internal education within Business Consulting on business intelligence, in addition to helping c...

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  Arbella Insurance Group

  • Senior Applications Manager

    • Jan 1995 - Dec 1998

    I managed a group of 20 people responsible for reporting and data warehousing solutions for the company and also managed a very large, multi-year project to replace primary operational system.

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  Children's Hospital Boston

  • Clinical Applications Manager

    • 1992 - Oct 1994

    I managed the implementation and maintenance of homegrown and vendor-provided clinical application solutions, as well as a clinical data mart for physicians. I also developed and implemented a standardized systems development methodology.

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  Business Systems Resources

  • Senior Software Developer

    • 1989 - 1992

    BSR was acquired by SunGard Higher Education in 1999. While at BSR I designed and developed the "Phonathon" module for BSR's flagship Advance fundraising system. The module provided automation of fundraising phonathon events for colleges and universities, including integration with...