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Joy Omozusi
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Bio
Credentials
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Digital Marketing Simternship
StukentApr, 2024- Apr, 2026 -
Social Media Marketing Certification
HootsuiteApr, 2024- Apr, 2026 -
Hootsuite Platform Certification
HootsuiteMar, 2024- Apr, 2026 -
Agile Meets Design Thinking
University of VirginiaJan, 2024- Apr, 2026 -
Introduction to User Experience Design
Georgia Institute of TechnologyDec, 2023- Apr, 2026 -
Certificate of Achievement - Digital Skills: Digital Marketing
FutureLearnMay, 2020- Apr, 2026 -
Certificate of Achievement - Digital skills: Social Media
FutureLearnMay, 2020- Apr, 2026 -
Certificate of Achievement - Digital skills: Web Analytics
FutureLearnMay, 2020- Apr, 2026 -
Certificate of participation
Power to Girls FoundationAug, 2016- Apr, 2026
Experience
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Five Star Insurance Brokers Ltd.
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Ontario, Canada
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Broker Support Representative
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Jan 2021 - Present
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Ontario, Canada
Duties include:Calls• Assist customers with their daily insurance needs via phone, in person and by email• Provide quotes and sell new policies to customers• Ensure all clients' request are addressed and resolved timelyNew applications• Create new client accounts in Powerbroker and other Insurance Systems/Portals• Prepare New Insurance applications as per established procedures• Ensure information on application forms are accurate and correct, maintain high qualityEndorsements• Process all endorsement requests timely and in accordance with established procedures• Follow up to ensure all submitted endorsement requests are completed• Check abeyances daily and ensure abeyances are kept up to date and actioned
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Makimono Sushi bar and restaurant
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Toronto, Canada Area
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Food Server
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Jun 2017 - Dec 2020
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Toronto, Canada Area
• Serving food and beverages with a friendly attitude.• Answer questions about menu selection and provide a recommendation when requested.• Address customer service issues and refer customers to management when necessary.• Taking initiative to find extra tasks when scheduled duties are completed• Maintaining high standards of customer service during high volume fast paced operations
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Academy of Canadian Cinema & Television
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Toronto, Canada Area
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Communications Intern
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May 2019 - Jul 2019
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Toronto, Canada Area
* Tracking and analyzing social media statistics each week and monthly across different platforms* Managing the website and social media accounts by posting regular social media updates and engaging with people on all social media channels* Creating content that will be used for the company’s various social media platforms
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Toronto Catholic District School Board
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Toronto, Canada Area
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Camp Counselor
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Jul 2016 - Aug 2016
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Toronto, Canada Area
• Assisted the Camp Director to provide leadership and guidance as a positive role model to campers ages 6 – 13• Planned Daily activities and facilitated biweekly activities for the campers• Built healthy relationships with and mentored children grade 4 through 8• Encouraged a positive camper experience through group bonding activities and creative interactions
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Education
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2023 - 2024Ivey Business School at Western University
Master of Science, Management - Digital Management -
2016 - 2020
University of Guelph-Humber
Bachelor's degree, Business Administration - Marketing -
2012 - 2016
Don Bosco Catholic Secondary school
High school diploma
Suggested Services
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Industry Focus. “Insurance”
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