Experience

• 

  Premier Retail Networks

  • Senior Client Services Manager
• 

  PRN LLC.

  • United States
  • Advertising Services
  • 200 - 300 Employee

  • Senior Client Services Manager

    • Dec 2006 - Present

    • Account Management for Advertisers and Retail Partners• Implement and Manage Advertising Campaigns • Implement Sales Collateral & Client Services New Business/Partner Integration• Project Management for Ad Production and Product Pilots, multiple• Supervision 2yrs – 2 staff

  • Senior Manager, Retail Programs

    • Mar 2006 - Dec 2006

    • Program Management for rollouts, pilots, and research projects• Staff hiring, training and supervision ~15 staff• Process and material development and documentation • Program and project status reporting

  • Retail Merchandising Program Manager

    • Jan 2004 - Mar 2006

    • Oversight of internal and external team for multiple in-store activities• Manage in-store rep allocation • Hired, trained, and supervised direct reports and off-site contractors ~1 staff• Develop key performance indicators and provided program status reports • Develop training & troubleshooting materials • Manage escalation processes for compliance and technical issues

• 

  Embarcadero Technologies

  • San Francisco, CA

  • Marketing Campaign Manager

    • Jan 2000 - Jan 2004
    • San Francisco, CA

    • Public Relations Management and Customer Success Program• Tradeshow, User Group and Events Management • Advertising Oversight and Campaign Management

• 

  Consumer Research Associates

  • Field Director

    • Jan 1995 - Jan 2000

    • Oversight Consumer and Business research departments, ~30 staff• Project bidding, Questionnaire Development and Client Services

  • Consumer Project Manager

    • Jan 1993 - Jan 1995

    • Management of consumer research recruiting projects• Hiring, training and supervision of Consumer Department staff, ~20 staff• Consumer Research project oversight and reporting

• 

  Fleischman Field Research

  • San Francisco, CA

  • Consumer Project Supervisor

    • Jan 1990 - Jan 1993
    • San Francisco, CA

    • Implemented, organized, and provided oversight of market research recruiting projects• Hired, trained, and managed evening call center• Provided daily reports on project status and effects on cumulative budget and staff production rates