Experience

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  Prime Insurance Brokers

  • Al Reem Island, Abu Dhabi, United Arab Emirates

  • Insurance Associate

    • Apr 2019 - Present
    • Al Reem Island, Abu Dhabi, United Arab Emirates

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  Continental Group International

  • Abu Dhabi, United Arab Emirates

  • Relationship Manager

    • May 2017 - Feb 2019
    • Abu Dhabi, United Arab Emirates

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  Prime Insurance Brokers

  • Abu Dhabi, United Arab Emirates

  • Insurance Associate

    • May 2016 - Apr 2017
    • Abu Dhabi, United Arab Emirates

    • Developing business and meeting plans in co-ordination with director to achieve revenue goals.• To advise and sell Life Insurance products promoted by the company and serve the clients on various lines of business with the company.• To be familiar with Life Insurance products such as pensions plans, savings plans, education plans and life endowment products.• Also to be familiar with Health/Medical insurance, and employee benefits.• To identify prospective clients, approach them and present insurance products to them, while building client relationships.• To be able to advise and consult with the client, prepare your fact finding, KYC, compliance, due diligence and other internal procedures.• To have regular meetings with your Unit head or business development manager.• Researching the market for identifying new business opportunities.• Preparing business proposals for new and existing customers.• Providing product awareness to the clients.• Confer with clients to obtain and provide information when claims are made on a policy.• Any other duties that the management requests from time to time.

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  Continental Financial Services

  • Abu Dhabi

  • Client Service Executive

    • Jun 2011 - Oct 2015
    • Abu Dhabi

    • Client interaction and Face to face communication . • Problem solving. • Database management and maintenance. • Managing confidential and sensitive documents. • Maintain file systems (Electronic & Paper). • Schedule / assist with organizing team meetings etc. • Scan documents, report processing/tracking etc. • Manage activity pipelines & ensure all on target. • Follow up & support general enquiries.Thorough understanding of plans, their benefits and features. • Research, process, resolve and respond to customer inquiries via telephone & email. • Answer inbound calls on a daily basis regarding a member’s health , group medicals , motor insurance and renewals . • Maintain existing client portfolios. • Explain to customers, a variety of information concerning changes and benefits associated with the Plan, premium information, eligibility and the associated provider networks. • Consult and coordinate with various internal departments to obtain information and ensure resolution of customer inquiries. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Refer unresolved customer grievances to designated departments for further investigation. • Developing and maintaining good working relationships with clients,

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  Bin Hazem Plastic Industry L.L.C

  • ABU DHABI

  • ADMINISTRATIVE OFFICER

    • Feb 2008 - Jun 2011
    • ABU DHABI

     Interact with clients, vendors and visitors. Maintain confidentiality in all aspects of client, staff and agency information. Monitor and assist with maintenance of the organization’s website.  Open, sort and distribute incoming correspondence, including faxes and email. Prepare responses to correspondence containing routine inquiries File and retrieve organizational documents, records and reports. Create and modify documents such as invoices, reports, memos, letters and financial statements using word processing, spreadsheet, other presentation software such as Microsoft office or other programs Set up and coordinate meetings and conferences Oversee all aspects of general office coordination. Collect and maintain inventory of office equipment and supplies

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  Spark Oil Field Service ( ADCO Project )

  • ABU DHABI

  • ADMINISTRATIVE ASSISTANT

    • Sep 2004 - Dec 2008
    • ABU DHABI

     Compile, transcribe and distribute minutes of meetings Make travel arrangements for staff, board and volunteers. Support staff in assigned project-based work. May supervise volunteers and other support personnel Assists in special events, such as the annual meeting. Maintain office calendar to coordinate work flow and meetings  Knowledge of principles and practices of organization, planning, records management and general administration. Ability to follow oral and written instructions.