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Bio

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Joshua N. is a seasoned operations professional with experience in team management, training, and quality assurance. He has worked as a Service Manager at McDonald's and a Beta Tester at Antstream Arcade. Joshua holds various certifications in software testing, UX design, and IT support from institutions like Coursera and the University of Leeds.

Credentials

  • Foundations of Software Testing and Validation
    University of Leeds
    Mar, 2024
    - Apr, 2026
  • Create User Stories in Jira
    Coursera
    Dec, 2023
    - Apr, 2026
  • Google UX Design Certificate
    Coursera
    Dec, 2023
    - Apr, 2026
  • Game Design: Art and Concepts Specialization
    Coursera
    Mar, 2023
    - Apr, 2026
  • Create High-Fidelity Designs and Prototypes in Figma
    Coursera
    Feb, 2023
    - Apr, 2026
  • Conduct UX Research and Test Early Concepts
    Coursera
    Jan, 2023
    - Apr, 2026
  • Build Wireframes and Low-Fidelity Prototypes
    Coursera
    Dec, 2022
    - Apr, 2026
  • Responsive Web Design
    freeCodeCamp
    Dec, 2022
    - Apr, 2026
  • HTML, CSS, and Javascript for Web Developers
    Coursera
    Oct, 2022
    - Apr, 2026
  • Conflict Resolution Skills
    Coursera
    Sep, 2022
    - Apr, 2026
  • Grammar and Punctuation
    Coursera
    Sep, 2022
    - Apr, 2026
  • Google IT Support Certificate
    Coursera
    Jul, 2022
    - Apr, 2026
  • Effective Communication: Writing, Design, and Presentation Specialization (in-progress)
    Coursera

Experience

    • Beta Tester
      • Oct 2021 - Present

      Testing & providing feedback on the cloud-based platform for games & other services offered in-app.

    • Service Manager
      • Jul 2009 - Dec 2019

      Supervised large staff of restaurant workers in a fast-paced environment Trained new and existing employees in all aspects of operations Serviced company equipment (grills, fryers, POS systems) Prepared nightly deposits, kept meticulous financial records

Education

  • State University of New York College of Agriculture and Technology at Morrisville
    Associate of Science - AS, SOCIAL SCIENCES

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Consumer Services”

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