Bio
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Topline AI
Joshua N. is a seasoned operations professional with experience in team management, training, and quality assurance. He has worked as a Service Manager at McDonald's and a Beta Tester at Antstream Arcade. Joshua holds various certifications in software testing, UX design, and IT support from institutions like Coursera and the University of Leeds.
Credentials
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Foundations of Software Testing and Validation
University of LeedsMar, 2024- Apr, 2026 -
Create User Stories in Jira
CourseraDec, 2023- Apr, 2026 -
Google UX Design Certificate
CourseraDec, 2023- Apr, 2026 -
Game Design: Art and Concepts Specialization
CourseraMar, 2023- Apr, 2026 -
Create High-Fidelity Designs and Prototypes in Figma
CourseraFeb, 2023- Apr, 2026 -
Conduct UX Research and Test Early Concepts
CourseraJan, 2023- Apr, 2026 -
Build Wireframes and Low-Fidelity Prototypes
CourseraDec, 2022- Apr, 2026 -
Responsive Web Design
freeCodeCampDec, 2022- Apr, 2026 -
HTML, CSS, and Javascript for Web Developers
CourseraOct, 2022- Apr, 2026 -
Conflict Resolution Skills
CourseraSep, 2022- Apr, 2026 -
Grammar and Punctuation
CourseraSep, 2022- Apr, 2026 -
Google IT Support Certificate
CourseraJul, 2022- Apr, 2026 -
Effective Communication: Writing, Design, and Presentation Specialization (in-progress)
Coursera
Experience
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Beta Tester
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Oct 2021 - Present
Testing & providing feedback on the cloud-based platform for games & other services offered in-app.
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Service Manager
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Jul 2009 - Dec 2019
Supervised large staff of restaurant workers in a fast-paced environment Trained new and existing employees in all aspects of operations Serviced company equipment (grills, fryers, POS systems) Prepared nightly deposits, kept meticulous financial records
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Education
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State University of New York College of Agriculture and Technology at Morrisville
Associate of Science - AS, SOCIAL SCIENCES
Suggested Services
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Industry Focus. “Consumer Services”
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References
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