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Joshua Louie

Client Services Team Lead at smartTrade Technologies
Intro Book
IT professional with expertise in software development, computer hardware, and technical support.
  • Claim this Profile
Location
Canastota, New York, United States, US
Skills
  • Java
  • Databases
  • C#
  • C++
  • Android Development
  • Show all
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Bio

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Topline AI
Joshua Louie is a seasoned IT professional with a strong background in software development, computer hardware, and technical support. He has worked with various companies, including smartTrade Technologies, Hillrom, Optanix, Best Buy, Staples, and Time Warner Cable, in roles such as Client Services Team Lead, Technical Support Analyst, Application Engineer, Geek Squad Consultation Agent, Mobile Sales Consultant, Computer Repair Technician, and Product Service Representative. He holds a Bachelor of Science in Information Technology and an Associate's degree in Software Applications and Programming.

Credentials

  • Delegating Tasks
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Delivering Employee Feedback
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Managing Virtual Teams
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Measuring Team Performance
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Motivate Remote Teams
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Onboarding in the Hybrid/Remote Workplace
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Performance Management: Conducting Performance Reviews
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Time Management for Managers
    LinkedIn
    Dec, 2023
    - Apr, 2026

Experience

  • smartTrade Technologies
    • France
    • Software Development
    • 200 - 300 Employee
    • Client Services Team Lead
      • Apr 2023 - Present

    • Technical Support Analyst
      • Sep 2021 - Apr 2023

  • Hillrom
    • Skaneateles Falls, New York, United States
    • Connected Products Eng.
      • Aug 2020 - Sep 2021
      • Skaneateles Falls, New York, United States

  • Optanix
    • Syracuse, New York Area
    • Application Engineer
      • Sep 2017 - Aug 2020
      • Syracuse, New York Area

  • Best Buy
    • United States
    • Retail
    • 700 & Above Employee
    • Geek Squad Consultation Agent
      • Nov 2015 - Dec 2017

    • Mobile Sales Consultant
      • Jun 2014 - Nov 2015

  • Staples
    • Syracuse, New York Area
    • Computer Repair Technician
      • Oct 2013 - Jun 2014
      • Syracuse, New York Area

  • Time Warner Cable
    • East Syracuse, NY
    • Product Service Representative
      • May 2008 - Oct 2013
      • East Syracuse, NY

Education

  • 2012 - 2015
    University of Phoenix
    Bachelor of Science in Information Technology, Computer Software Engineering
  • 2003 - 2005
    ITT Technical Institute-Liverpool
    Associate's degree, Software Applications and Programming

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Software”

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