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Bio

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Joshua Cooper is a seasoned retail professional with 14 years of experience in customer service, warehouse management, and supervisory skills. He has a strong background in cash management, merchandising, and point of sale operations. Cooper has worked in various roles, including Logistics Manager at Harbor Freight Tools and Event Staff/Security at CSC Security.

Credentials

  • Forklift Operator
    Cintas
    Jan, 2012
    - May, 2026

Experience

    • United States
    • Retail
    • 700 & Above Employee
    • Logistics Manager
      • Jul 2015 - Present

    • Warehouse Supervisor
      • Mar 2013 - Jul 2015

      • Answered customer questions regarding store merchandise, department information and pricing.• Greeted customers and ascertained customers’ needs.• Trained and served as a peer coach for new sales/warehouse associates.• Trained, coached and mentored staff to ensure smooth adoption of new program.• Supervised and directed all merchandise and shipment processing.• Worked with the management team to implement the proper division of responsibilities.• Communicated clear expectations and goals to each team member.• Completed all point of sale and closing procedures, including counting the contents of each register.• Stocked and replenished merchandise according to store merchandising layouts.Load and Unload shipments.

    • Warehouse Associate
      • Jul 2010 - Mar 2013

    • Event Staff/Security
      • Oct 2013 - Dec 2014

      • Effective interpersonal skills in order to deal with guest and the public.• Professionally assist guests with determining their seat locations: escort guests to seats if required.• Effectively search guest and bags before entry into event.• Communicate with event staff and supervisors.• Observe and report matters of concern to Field Supervisor and complete incident report forms on the same.• Use 2-way radio including safeguarding of such radio or other issued equipment.

    • Cart attendat
      • May 2007 - Dec 2007

      • Preserved a perfect attendance record for months.• Assisted customers with loading and unloading items to/from vehicle.

Education

  • 2010 - 2013
    The Community College of Baltimore County
    None, Criminal Justice
  • 2005 - 2009
    Eleanor Rosevelt High School
    High School Diploma, Information Technology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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