Experience

• 

  Bitrefill

  • Sweden
  • Consumer Services
  • 1 - 100 Employee

  • HR and Recruitment at Bitrefill

    • Dec 2023 - Present

  • Customer Experience Agent

    • Feb 2022 - Dec 2023

• 

  Landopia, LLC

  • Land Sales

    • May 2020 - Mar 2022

    Providing sales and customer support for Landopia. Working to match individuals, families & investors with property that match their needs and search criteria. Nurturing leads from beginning until the close of the sale. Providing quick & informative responses that lead to complete customer satisfaction. Proficient with Podio, Followup Boss and Airtable

• 

  NC Signing Service

  • Charlotte Metro

  • Loan Signing Agent

    • Oct 2020 - Feb 2022
    • Charlotte Metro

• 

  Equinox

  • United States
  • Health, Wellness & Fitness
  • 700 & Above Employee

  • Personal Training Manager

    • Oct 2019 - Aug 2020

    Oversee financial objectives and assist in sale of personal training sessions. Identify market needs and adjust team focus to identify successful solutions. Manage personal training staff development through weekly workshops, monthly forums, and individual meetings. Transformed underperforming location to generating profit within 3 months ending a 15 month streak. Leading team of 22 trainers to drive continuing education, accountability, and personal growth. Recruited, hired, and trained 12 new staff members.

  • Fitness Manager Equinox Bryant Park

    • Jun 2018 - Oct 2019

    Onboarded new hires and ensured program compliance and continuing education for staff. Managed business development and one on one personal training meetings. Proactively resolved member concerns and generated new leads via special events, email campaigns and personalized outreach. Oversaw continuous training and development of 40+ trainers. Successfully converted members into training clients by achieving monthly goals 10 out of 12 months

  • Certified Personal Trainer

    • Apr 2014 - Jun 2018

    Mentored new trainers, led pilot for EQX’s team company-wide training program and served as lead collaborator with corporate in continuation and program development. Served as top producing trainer at the Bryant Park location from 2014-2018; 7,000+ sessions performed during this time. Hand selected by leadership to transition into a Managing role.

• 

  Google

  • Greater New York City Area

  • Event Coordinator

    • Nov 2009 - Apr 2014
    • Greater New York City Area

    Facilitated setup and breakdown for events, maintained communication with event staff, and liaised with clients and external vendors. Generated and shared weekly, monthly, quarterly and annual metric reports. Maintained internal website showcasing photo galleries, specifications, and different uses of onsite event spaces. Supported 35+ event planners in scheduling, planning, and executing internal meetings and external client events. Coordinated calendars for 25 event spaces and responded to daily inquiries regarding use of onsite office space. Participated in North American Mentoring Program for Facilities Contractors at Google in U.S. and Canada. Conducted interviews for NY, NY & Cambridge, MA facilities team candidates and trained new employees.