Experience

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  Principal Logistics Technologies: WMS & ERP-SOP Software

  • Manchester Area, United Kingdom

  • QA Tester

    • May 2024 - Present
    • Manchester Area, United Kingdom

• 

  INVOSYS

  • Walkden, England, United Kingdom

  • Software Tester

    • Sep 2022 - May 2024
    • Walkden, England, United Kingdom

• 

  DAI

  • Stockport, England, United Kingdom

  • Software Test Engineer

    • Mar 2022 - Aug 2022
    • Stockport, England, United Kingdom

• 

  SmartFreight®

  • Australia
  • Transportation, Logistics, Supply Chain and Storage
  • 1 - 100 Employee

  • Technical Administration Officer

    • Jun 2019 - Mar 2022

  • IT Technician

    • Aug 2018 - Jun 2019

• 

  Fissara

  • Baguley, United Kingdom

  • Software Tester

    • Oct 2015 - Aug 2018
    • Baguley, United Kingdom

    During my time at Fissara I was responsible for the following:● Hands-on integration: testing, system testing, regression testing, and non-functional testing. ● Recorded, verified, analysed and tracked all software bugs, issues, and enhancements via agile development tool and raised defects with development team when required to resolve the problem ● Regularly monitored testing progress against plan and tailor depth of testing ● Helped to understand, diagnose, document and/or resolve support issues ● Performed cross-browser testing on the application (Chrome/Edge/IE/FireFox/Safari) to ensure consistent functionality on multiple platforms● Suggested improvements to test procedures and write test scripts that are appropriate to the size and importance of the product under test ● Ensured accurate software version control and adherence to sign off/release procedure ● Scheduled and/or provided software handover to support when required ● Write basic/intermediate SQL queries ● Basic/intermediate SQL/MSQL database knowledge ● Manual testing (wanting to progress into automated testing via selenium, etc.) ● mobile application/web application testing and support ● Application Support (Fissara, SQL) ● Application and Active Directory Support ● Active Directory and Application Password Resets ● Basic Network Troubleshooting ● Installation, maintenance, and support of IT equipment including (but not restricted to) laptops, telecoms equipment, printers, scanners, and workstations. ● Diagnose and resolve technical issues ● Liaising with Clients and internal staff ● Being the first point of call for all IT issues ● Logging faults and managing response times ● Diagnosing and resolving problems efficiently ● Maintaining the integral security of the business network ● Produce accurate support and release documentation in line with published policy and quality framework