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Josephine Yuen is a seasoned hospitality professional with experience in event planning, public speaking, and management. She has worked in various roles, including General Manager at Vellichor Floors, Office Manager at Ajilon - NaturEner, and Banquet Supervisor/Office Manager at Hs Lordships Restaurant. Josephine holds a Bachelor of Science degree in Hospitality and Tourism Management from San Francisco State University.

Experience

    • Technical Specialist

    • General Manager
      • Nov 2020 - Present

  • Ajilon - NaturEner
    • San Francisco, California, United States
    • Office Manager
      • Feb 2019 - Aug 2020
      • San Francisco, California, United States

      As the Office manager for NaturEner my day consists of assisting the Executive Team, Upper Management, the Accounting Department, and the Operation Center with their project oriented goals. This would include the arrangement of Traveling Itineraries, Commuter Cards, Airline Bookings, Hotel Reservations, and Car Rentals, both in person and virtually. When supporting the Accounting Department I utilized NetSuite(Oracle) to upload invoices and other documents. In addition, I created a system that would streamline the ordering and stocking process of necessary supplies for the company. This included organizing conference rooms, empty work desks, and cabinets to a standard that would reflect the quality of NaturEner. Part of my role when assisting the Director of Human Resources was to account for the accrued time-off hours for the bi-weekly pay period, as well as the sick and vacation time. I was also tasked to recruit potential applicants. This required listing several job positions on Indeed, LinkedIn and other websites. Both the Director and I would then review the resumes and contact the candidate for an interview. Furthermore, in the end of each month I would organize and plan for upcoming meetings and celebrations. Such celebrations included employee birthdays and holiday events.

  • McDermott Will & Emery LLP
    • Menlo Park, California, United States
    • Office Service Associate
      • Apr 2017 - Jul 2018
      • Menlo Park, California, United States

      As an Office Service Associate for McDermott Will & Emery my responsibilities varied when supporting different sectors of the law firm. When it came to assisting the legal teams, my duties consisted of coordinating meetings for the lawyers, assisting attorneys as well as the secretaries with print jobs, scanning, and information technology works. When it came to IT support and service, my duties consisted of connecting Skype meetings calls, set-up plus break-down slide show presentations, assembling computers and dismounting computers. When it came to the general receptionist area and organize the whole facilities. With extra help, I stocked-up and order supplies for the office with an inventory sheet which was created by me. Furthermore, trained new employees for their assistant position in the office. By showing how things are done correctly or guide them even further if they have any questions.

  • Hs Lordships Restaurant
    • Berkeley, California, United States
    • Banquet Supervisor / Office Manager
      • Jun 2016 - Apr 2017
      • Berkeley, California, United States

      In Berkeley on the oceanside of a large public park there's a classy restaurant that held weddings, baby showers, and birthdays for clients. As an Office Manager and a Banquet Supervisor my responsibilities was to work closely with the catering department by coordinating and supervising banquets. Able to ensure client’s satisfied that the function runs smoothly and efficiently. Supported general manager and the director of catering by completing tasks which were requested​. ​In additional, every bi-weekly I did payroll for the restaurant, organize the office, and much more.

  • Donatello Hotel
    • San Francisco, CA
    • Concierge
      • Sep 2015 - Jun 2016
      • San Francisco, CA

      In the Donatello Hotel, my role as a Concierge consisted of multiple tasks. From managing numerous customer calls, inputting restaurant reservations on OpenTable, and providing suggestions to new guests. Some recommendations included tours to places such as Alcatraz Island, Sonoma Wine Country, San Francisco Big Bus, and Monterey/Carmel. As an Oakland native, I took pride in providing visitors with the Bay Area hospitality I grew up on. In addition to my role I also coordinated the Donatello Hotel's events by calculating the cost, determining a budget, purchasing of decorations, and setting up the venue. This resulted in an increase of incoming guests, better quality of service and customer satisfaction of all guests.

  • Bohemian Club
    • San Francisco, CA
    • Banquet Server
      • Sep 2012 - Sep 2015
      • San Francisco, CA

      As a Banquet Server, I had the privilege to work in one of the most oldest and exclusive social clubs in the United States of America, The Bohemian Club. The members of this club are Executives, Chairmans, Founders, and or CEOs of some the largest companies in the world. This club has a seating capacity of 1,000 and to facilitate such exclusive members much of my responsibilities revolved around event preparations. These occasions included, but not limited to Weddings, Holidays, Luncheons, and Ladies Night. This would result in the serving of 100-700 guests in a single moment.

Education

  • San Francisco State University
    Bachelor of Science (BS), Hospitality and Tourism Management
  • Ohlone College
    Associate's degree, IT Support and Service
  • San Francisco State University
    Hospitality Administration/Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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