Experience

• 

  Englobal-USA-Houston, TX

  • Englobal - USA

    • Jan 2012 - Present

• 

  Resource Staffing

  • Violation Processor

    • Oct 2009 - Jan 2010

    Responsible for maintaining accurate verification of all violations using the in-lane toll system.Reviewed and verification of all violations enforcement as an integral and natural extension.Provided excellent customer service to the company many clients.

• 

  East Side University Village Community Learning Center (EUVCLC)

  • Instructor / Trainer

    • Jun 2009 - Sep 2009

    Responsible for class instruction of the entire Microsoft Office Suite: Excel/Access/Word/PowerPoint.Provided excellent customer service, while maintaining a professional attitude and support in order to meet the high standard requirements for employment environments today.Maintained a constant hands-on environment with the students in order for them to learn and effectively become employable by increasing their ability to use Microsoft Office Suite.

• 

  DHL

  • Financial Reporting Anaylst

    • Jul 2005 - Aug 2008

    • Responsible for creating and developing ad hoc financial reporting statements for all the company’s domestic and international clients utilizing powerful user-friendly tools to help accounting and financial professionals to extend their auditing capabilities and to meet documentation standards.• Provided excellent customer service to the department, while providing data analysis technology, professional support in order to meet the high demand for accuracy and business principles.• Maintained a constant involvement in extensive training on new technologies, which resulted in high profitability for the department and for the company.• Provided the change management and accounting department accurate inquires involving details analysis and ad hoc reporting of data to various external and internal clients. • Increased productivity and turnaround time for scheduled DHL Legacy requests from 5 to 7 days to an outstanding 3 to 5 da

  • Financial Reporting Analyst

    • Feb 2005 - Aug 2008

    Responsible for creating and developing ad hoc financial reporting statements for all the company's domestic and international clients utilizing powerful user-friendly tools to help accounting and financial professionals to extend their auditing capabilities and to meet documentation standards.Provided excellent customer service to the department, while providing data analysis technology, professional support in order to meet the high demand for accuracy and business principles.Maintained a constant involvement in extensive training on new technologies, which resulted in high profitability for the department and for the company.Provided the change management and accounting department accurate inquires involving details analysis and ad hoc reporting of data to various external and internal clients. Increased productivity and turnaround time for scheduled DHL Legacy requests from 5 to 7 days to an outstanding 3 to 5 days.

• 

  CenterPoint Energy

  • IT Computer Analyst

    • May 1999 - Jul 2004

    • Performed first-line problem diagnostics on mainframe and distributed operation platforms for Center Point Energy, Entex, Arkla Gas Pipeline and Minnegasco.• Provided excellent backup work for production support and customer service, while using all of the technology provided to ensure timely resolution.• Performed migration on SAP production and technical support to all internal and external customers.• Gained considerable knowledge through extensive training while working for a Fortune 500 company through the progressive opportunities for promotion in the information technology department through several acquisitions and mergers.

• 

  Center point Energy

  • IT Computer Analyst

    • Jan 1999 - Jan 2004

    Performed first-line problem diagnostics on mainframe and distributed operation platforms for Center Point Energy, Entex, Arkla Gas Pipeline and Minnegasco.Provided excellent backup work for production support and customer service, while using all of the technology provided to ensure timely resolution.Performed migration on SAP production and technical support to all internal and external customers.Gained considerable knowledge through extensive training while working for a Fortune 500 company through the progressive opportunities for promotion in the information technology department through several acquisitions and mergers.

• 

  Reliant Energy

  • United States
  • Utilities
  • 700 & Above Employee

  • Computer Operator

    • Jan 1982 - Mar 1999

    • Proactively addressed all client server application availability issues, and performing migration on batch production, integration and development servers, while maintaining a good attitude with all internal and external customers.• Demonstrated leadership skills in supervising 20 employees, while maintaining all the day-to-day operation of a large IT data center with more than 250,000 internal and external customers.• Responsible for company profits increase and gaining the confidence of upper management to take on additional projects and work assignments received from production support.• Responsible for saving the company over One Hundred Thousand Dollars ($100K) in decommissioning cost when the MIS department I was working in was outsourced by EDS.

  • Lead IT Computer Specialist

    • Jan 1982 - Jan 1999

    Proactively addressed all client server application availability issues, and performing migration on batch production, integration and development servers, while maintaining a good attitude with all internal and external customers.Demonstrated leadership skills in supervising 20 employees, while maintaining all the day-to-day operation of a large IT data center with more than 250,000 internal and external customers.Responsible for company profits increase and gaining the confidence of upper management to take on additional projects and work assignments received from production support.Responsible for saving the company over One Hundred Thousand Dollars ($100K) in decommissioning cost when the MIS department I was working in was outsourced by

• 

  United States Armed Forces

  • Technical Sergeant

    • Dec 1974 - Dec 1980

    Served in the active duty military in various opportunities to demonstrate my leadership and discipline skills that earned me promotion through the ranks.Performed my learned skills in computer technology, civil engineering and base supply as a material facility specialist/inventory management specialist, handling over one hundred thousand line items located at bases in the United States and in overseas duties