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Bio

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Joseph Michelli, Ph.D., is a seasoned expert in driving business success through exceptional leadership, customer experience, and team building. As a Certified Customer Experience Professional and eSpeakers Certified Virtual Presenter, he has honed his skills in crafting compelling narratives and delivering engaging presentations. With a strong educational foundation at the University of Southern California, Dr. Michelli brings a unique blend of academic rigor and industry expertise to his consulting and public speaking engagements.

Credentials

  • Certified Customer Experience Professional
    Customer Experience Professionals Association (CXPA)
    Sep, 2016
    - May, 2026
  • eSpeakers Certified Virtual Presenter
    eSpeakers
    Jul, 2020
    - May, 2026
  • CXPA Professional Member
    Customer Experience Professionals Association (CXPA)
    Jan, 2014
    - May, 2026
  • Certified Customer Experience Professional
    Customer Experience Professionals Association (CXPA)
  • Certified Speaking Professional
    National Speakers Association

Experience

Education

  • 1984 - 1988
    University of Southern California

Suggested Services

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Industry Focus. “Management Consulting”

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