Experience

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  Giant Food

  • Baltimore, MD

  • Assistant Store Manager

    • Oct 2012 - Present
    • Baltimore, MD

    Responsibilities included: Meeting sales and personal targets; ensuring customer satisfaction via maximizing the shopping experience of customers; managing all aspects of store operations in order to ensure maximum sales as well as profit; recruiting, training and coaching; also focused on daily cost control in operations, risk management, payroll management, loss prevention, inventory management, marketing execution, and store presentation.

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  The Fresh Market

  • Towson, MD

  • Assistant Produce Manager

    • Jul 2011 - Oct 2012
    • Towson, MD

    Responsibilities included: Assuming the role of leadership on a daily basis to ensure my duties and others’ are completed effectively and efficiently; prioritizing and delegating daily responsibilities throughout the department while training, coaching, and leading employees; working closely with Store Managers, Asst Store Managers, and the Produce Manager to create a welcoming environment and ensure the success of my department through excellent customer service; utilizing basic Finance skills for ordering and inventory; assisting in interviewing and selecting employees for my department; offering ideas for product merchandising; ensuring overall customer satisfaction on a daily basis in a fast-paced work environment.

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  Graul's Market

  • Sales Associate

    • Jun 2004 - Aug 2011

    Trained in Produce, Seafood, Dairy, Deli, Café, Cashier, and Bagging Departments.Responsibilities included: providing customer service/advice, handled cash register sales and returns, offered ideas for product merchandising, learning to deal with all types of customers, handled multiple projects at the same time, providing exceptional service and professional attitude, ensuring overall customer satisfaction on a daily basis in fast-paced work environment.

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  CROSSMARK

  • Data Collection Associate

    • Mar 2010 - Oct 2010

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  State Farm Insurance

  • Professional Experience Intern

    • Jan 2010 - Apr 2010

    Professional Experience Intern.Responsibilities included: Using the Necho software and Prospector Plus software, researched marketing avenues for younger demographics, input data, created spreadsheets, created new client relationships, assisted with advertising, verified that applications were issued at the correct rate and that payments were processed correctly. Participated in the coordination and production of client mailings, interacted with clients, answered phone and took payments, claims and messages, ultimately improving my social skills. Received an “Excellent” rating.

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  J&N Lawn Care

  • Co-Owner and Landscaper

    • Jan 2004 - Jan 2006

    Responsibilities included: soliciting business through calls, flyers and word-of-mouth, performing equipment maintenance and repairs, covering all expenses, landscaping.Learned the basics of starting, owning, and managing a small business.

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  Padonia Park Camp

  • Counselor

    • Jun 2004 - Aug 2004

    Responsibilities included: supervising children aging 6-12 years old during various activities.