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Bio

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Joseph Kiss is a seasoned sales and management professional with extensive experience in restaurant management, sales, and training. He has held various roles, including Director of New Accounts, Sales Executive, Sales Manager, and General Manager, at companies such as Toast, Thr!ve POS, Diamond Touch POS, Rockland Technology Corp, Darden Restaurant Group Olive Garden, and Consolidated Restaurant Operations, Inc. He holds a Bachelor's Degree in Human Resources Management from The Ohio State University.

Experience

  • Toast
    • Lubbock County, Texas, United States
    • Field Account Rep
      • Mar 2021 - Nov 2021
      • Lubbock County, Texas, United States

  • Thr!ve POS
    • Grapevine, TX
    • Director of New Accounts
      • Jun 2010 - Jan 2020
      • Grapevine, TX

      • Sales Executive and Sales Manager for Restaurant POS SaaS and Branded Online Ordering Apps• Responsible for Setting Budgets, Sales Goals and Quotas and Designing Incentive Rewards• Prepared and Presented Quarterly Sales Reports• Assisted and Motivated Account Executives Selling to New Accounts• Hired and Trained Account Executives• Supervised and Prepared for all Trade Shows• Tested Software and Recommended Feature Enhancements and UI Improvements• Assisted Project Management in New Account Deployments• Track and analyze key sales metrics – pipeline growth, quota attainment• Collect, consolidate and generate monthly, quarterly and annual sales forecasts

  • Diamond Touch POS
    • Lewisville, TX
    • Sales Executive and Project Manager
      • Jun 2000 - Jun 2010
      • Lewisville, TX

      • Was Top Performing Sales Executive 6 of 9 years while also wearing 4 more hats• Managed Installation Projects, Trained and Managed the Software Trainers and Installers • Assisted Software Support Team• Wrote Software Specifications for Enhancements and Upgrades• Tested Software and Reported Findings to Software Developers

    • Director of Sales and Marketing
      • Nov 1995 - Jun 2000
      • Lewisville, TX

      • Sold to New Accounts and Key Accounts• Hired and Trained New Sales Executives• Marketing Manager• Trained New Clients on POS Software• Installed POS Systems in over 140 Restaurants• Responsible for Trade Show Preparation and Supervision

  • Darden Restaurant Group Olive Garden
    • Multiple Locations In Teaxs
    • Area Director
      • Mar 1987 - Sep 1993
      • Multiple Locations In Teaxs

      • Started as Assistant Manager in Wichita Falls, TX 1987, Promoted to General Manager Austin, TX in 1988, Moved to take over Highest Volume Olive Garden as General Manager in San Antonio, TX on the River Walk 1989-1991, and promoted to Area Supervisor for South Texas Locations 1992-1993• Consistently increased sales of all restaurants I supervised. Managed all South Texas restaurants to the top 10% in profitability in the company• Interviewed, Hired, Trained, Supervised 20 Store Managers Full P&L Responsibility for 20 million in annual sales• Handled HR and Legal Issues with guidance from Corporate Office HR and Legal staff members• Planned Goals and Set Budgets for all Restaurant Managers each Quarter

  • Consolidated Restaurant Operations, Inc.
    • Dallas/Fort Worth Area, and Amarillo TX
    • General Manager
      • Feb 1981 - Feb 1987
      • Dallas/Fort Worth Area, and Amarillo TX

      • Assistant Manager Dallas 1981• Promoted to General Manager Amarillo, TX 1982, Increased Sales 300%• Transferred to GM of Richardson, TX Location 1983-1985 Increased Sales 14%• Transferred to Carrollton, TX Location 1985-1987 Increased Sales 20%• Always Improved bottom line profitability of all restaurants managed• Interviewed, Hired and Trained all staff members• Responsible for P&L of each location managed

Education

  • 1976 - 1980
    The Ohio State University
    Bachelor's Degree, Human Resources Management Fisher School of Business

Suggested Services

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Industry Focus. “Restaurants”

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