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Joseph Hancock is a seasoned professional with experience in various roles, including Ecommerce Specialist, Assistant Branch Manager, Campus Ambassador, Frontend Manager, and Camp Counselor. He holds a Bachelor's of Business Administration (BBA) from East Tennessee State University and an Associate of Science - AS from Pellissippi State Community College. He is also certified in Social Marketing from Hootsuite.

Credentials

  • Social Marketing Certification
    Hootsuite
    Sep, 2022
    - Apr, 2026

Experience

  • Hoffmann Group USA
    • Knoxville, Tennessee, United States
    • Ecommerce Specialist
      • Aug 2023 - Mar 2024
      • Knoxville, Tennessee, United States

      Built up and sustained the B2C website for the companyGenerated sales of various types of industrial hardware, tooling, and machining productsCreated various promotions and Google Ad campaignsEngaged in email marketing to increase returning customersProvided customer support through website chat and emails

  • Republic Finance
    • Johnson City, Tennessee, United States
    • Assistant Branch Manager
      • Jan 2023 - May 2023
      • Johnson City, Tennessee, United States

      Understanding customers' needs and helping them by offering loans to find solutions for themEducating customers on consumer lending services, improving credit, and consolidating debtEvaluating loan applications, performing risk analysis, among credit decisions, administering loan closings, and processing insurance claims.Offering in-person and over phone customer service

  • Northwestern Mutual
    • Johnson City, Tennessee, United States
    • Campus Ambassador - ETSU
      • Aug 2022 - Dec 2022
      • Johnson City, Tennessee, United States

      Promote Northwestern Mutual brand, internship, and career opportunities at ETSUPlan and host events to introduce students and faculty to Northwestern Mutual

    • Frontend Manager
      • Jun 2020 - Aug 2022

      Managed and monitored total functions of front end, including cashiers, courtesy clerks, and fuel associatesOversaw handling and security of thousands of dollars in monetary assetsCollaborated and led with managerial associates

  • Camp Ba Yo Ca
    • Sevierville, Tennessee, United States
    • Camp Counselor
      • Jun 2018 - Aug 2018
      • Sevierville, Tennessee, United States

Education

  • 2021 - 2023
    East Tennessee State University
    Bachelor's of Business Administration (BBA), Marketing with Analytics
  • 2019 - 2021
    Pellissippi State Community College
    Associate of Science - AS, Business Administration and Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Software”

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