Experience

• 

  National Computer Corporation

  • Greenville, South Carolina, United States

  • Help Desk Representative

    • Aug 2021 - Present
    • Greenville, South Carolina, United States

    My responsibilities include assisting resellers of NCCs point of sale software with installing and configuring the point of sale software and other NCC software, as well as assistance with the installation of several third party software programs and ensuring communication between the point of sale systems as well as assisting with setting up peripheral devices such as pinpads and scanners, as well as the resolution of any other network issues. My responsibilities also included being on call one week a month for after hours calls.

• 

  Staymobile

  • Computer Technician

    • Oct 2019 - Aug 2021

    In this role I diagnose issues with computers and repair them with the appropriate parts.

• 

  Verizon Wireless

  • Customer Service Advocate

    • Jun 2018 - Sep 2019

    This job entailed answering calls in an in bound call center to address customer questions and concerns.

• 

  Zaxby's Franchising LLC

  • Cashier

    • 2015 - Jun 2018

    Part-time cashier. This was a summer job in 2016 and 2017. After graduating from Clemson in December 2017, I resumed working here till March 2018.

• 

  Clemson University

  • Clemson, SC

  • Clemson Phonathon Member

    • Jan 2015 - Feb 2015
    • Clemson, SC

    As a member of the Clemson University phonathon, I called Clemson alumni to request donations for the Clemson Fund. This was a call-center job.