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Bio

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Joseph Costello is a seasoned professional with experience in customer service, marketing, and management. He has worked in various roles, including Service Center Manager at CES Credit Union, Branch Manager and Assistant Branch Manager at CME Federal Credit Union, and Store Manager at Your Tech Spot. He also has experience in business development, pitching, and marketing. Joseph holds a Bachelor of Arts degree in Business Administration from Malone University.

Experience

  • CES Credit Union
    • Delaware, Ohio, United States
    • Service Center Manager
      • Apr 2024 - Present
      • Delaware, Ohio, United States

    • United States
    • Banking
    • 1 - 100 Employee
    • Branch Manager
      • Mar 2021 - Apr 2024

    • Assistant Branch Manager
      • Feb 2021 - Apr 2024

    • Financial Services Representative
      • Apr 2020 - Apr 2024

  • Your Tech Spot
    • Canton, Ohio Area
    • Store Manager
      • Sep 2019 - Apr 2020
      • Canton, Ohio Area

      • Create business strategies to attract new customers, expand store traffic, and enhance profitability• Deliver excellent service to ensure high levels of customer satisfaction• Develop and arrange promotional material and in-store displays• Ensure store compliance with health and safety regulations• Identifies current and future customer requirements by establishing rapport with customers to understand needs

  • Ameridial, Inc.
    • North Canton, Ohio
    • Business Development Manager
      • Aug 2018 - Sep 2019
      • North Canton, Ohio

      • Primarily support the Healthcare and Commercial divisions• Make outbound calls to targeted healthcare and commercial companies• Identify the most appropriate decision maker in the company• Explore the prospects potential outsourcing call center needs• Document each call made in the company contact management system• Update the database with information including the decision maker names, titles, direct dial numbers, email address and any company/competitive information• Set appointments with our sales team prior to attending industry trade shows• Generate leads from trade shows, events, mailers, other activities • Gather referrals from non-qualified prospects• Provide suggestions for improving the lead generation process

  • Minerva High School
    • Minerva, Ohio
    • Pitching Coach
      • Aug 2018 - Aug 2019
      • Minerva, Ohio

    • Professional Baseball Player
      • Feb 2018 - Aug 2018
      • Avon, Ohio

  • Tozzi's On 12th
    • Canton, Ohio Area
    • Bartender
      • Aug 2016 - May 2018
      • Canton, Ohio Area

      • Mix and pour juices according to projected business• Greet newly seated guests in a friendly and timely manner• Accurately and quickly calculate checks and make change• Consistently keep bar and work areas clean and sanitary

    • Substitute Teacher
      • Sep 2016 - Apr 2018

      • Managed a class of 25 - 30 students.• Taught lesson plans assigned for students' in grades Kindergarten through 12th grade.• Guide students through planned activities and tend to their physical needs.• Maintained classroom management strategies and applied advanced teaching capabilities

    • Marketing and Promotions Assistant
      • May 2015 - Aug 2015
      • Akron

      •Created promotional schedule of over 40 events for 2015 including the Breast Cancer Run and parades•Attended public appearances on behalf of the Racers to create awareness of the team and league•Recommended creative marketing ideas such as local events to attend and placement of advertising•Created marketing materials such as pocket schedules, posters, and fliers

Education

  • 2012 - 2016
    Malone University
    Bachelor of Arts (BA), Business Administration, Management and Operations

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail and Consumer Goods”

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