Experience

• 

  Southwest Airlines Co

  • Provisioning Specialist
• 

  Southwest Airlines

  • United States

  • Provisioning Specialist

    • Sep 2019 - Present
    • United States
• 

  Amazon

  • Field Transportation Lead

    • Aug 2018 - Aug 2020

  • RSP Quterback

    • Jun 2016 - Aug 2018

    • Driving operational plan, monitoring volume being produced hourly, Staffing associates based on floor divergence, supporting the leadership team, able to make swift move and changes based on the plan variations to optimize performance• Ensure customer orders are being picked and processed throughout a shift to meet 20 different critical shipment times. This includes picking direct orders (force picks) and monitoring totes that are left at stations (dwelling totes)

  • Production Assistant

    • Aug 2015 - Aug 2018

    The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.Key Job Elements: • Support and work in the department as required• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers• Providing vacation coverage for Area Managers• Providing policy follow-up, attendance tracking (duties do not extend to discipline)• Tracking and reporting of ATS/labor hours• Assisting the floor as an associate resource, training associates and verifying SOP compliance• Ensuring successful area performance, through tracking, reporting and feedback of associate performance• Participating in Operational Excellence initiatives in some capacity• Filling in as needed with production duties• Fully understanding workflow and daily production goals• Reviewing and updating SOP as required• Assisting in keeping work area clean and organized• Identifying and addressing safety hazards within the work area• Coaching associates to work safely at all times• Participating in safety initiatives• Referring all job injuries immediately to area manager

• 

  Creative Concepts Group Inc

  • Foreman

    • Nov 2011 - Feb 2015

    • Managed crews of 5- 20 workers, did payroll and kept track of all shipments of materials, operation. • OSHA 30, • First aid and CPR certificates Perform tasks involving physical labor at buildings, highways and construction proj...

• 

  Freedom Church of Baltimore

  • Sound Engineer

    • Nov 2009 - Oct 2011
• 

  Baltimore City Public Schools

  • Hall Monitor/ Behavior Management Mentor

    • May 2010 - May 2011
• 

  Habakkuk Music

  • Retail Coordinator

    • Feb 2009 - Jul 2009

    Contacted radio stations and stores for air play and or sales.

• 

  Horton Plumbing & Heating

  • Intern/Laborer

    • Jan 2002 - Jan 2007

    Repaired and replaced sinks, faucets and disposals, cleaned drains and sewers, unclogged drains and toilets, repaired leaky pipes and faucets and hung ducts.