Bio
Credentials
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Sales Certified - Software as Service Solutions
HubSpotApr, 2021- Apr, 2026 -
Salesforce
SalesforceOct, 2020- Apr, 2026 -
Serving it Right
Responsible Service BCMar, 2020- Apr, 2026
Experience
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Account Manager - Manufacturing & Operations
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Aug 2022 - Present
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Canada
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Staffing and Recruiting
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1 - 100 Employee
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Account Sales Manager
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Mar 2021 - Aug 2022
Introducing Mindfield to new prospect clients.Outbound and inbound sales.Managing client accounts.Marketing automation.Supporting the recruitment team.
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Recruiter
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Sep 2020 - Mar 2021
In the month of November I achieved 99 hires for my region by screening through applicants and providing excellent customer service to both job seekers and clients, exceeding expectations for the requirements of each customer. Adapting to different industries and learning about the skill set required for the candidates presented. Called out for implementing operational systems to facilitate job generation.
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Abercrombie & Fitch Co.
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Vancouver, British Columbia, Canada
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Retail Manager
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Oct 2016 - Feb 2020
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Vancouver, British Columbia, Canada
Running the business effectively by having solid game plans in order to tackle our long-term and short-term sales goals. Forecasting future events and adapting quickly to all changes.Bringing about quick solutions to all encountered issues. Designed and incorporated several techniques that have facilitated operational tasks.Achieved the highest score at 73% in our Customer Overall Shopping Experience rates out of all stores within the District in 2017 by leading with example a group of 70+ associates and through continuous training (reinforcing and redirecting feedback). Received plenty of positive mentions coming from the service I provided and ensured to be provided to all customers.Analyzing data and building strategies that ensure a significant increase in our conversion sales rates in a daily basis. Meeting deadlines, carrying out sales floor updates to display merchandise in a creative manner.Human resources including interviewing, managing orientations, scheduling, and documenting.Building strong relationships with customers to create a pleasant and genuine shopping experience.I have been described by all co-workers as someone who is extremely hardworking, enthusiastic, passionate, and a self-starting leader.
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ZARA ITALIA
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British Columbia, Canada
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Sales Associate
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Feb 2015 - Jul 2015
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British Columbia, Canada
Provided efficient customer service to a diverse clientele improving communication and sales skills.Improved organizational skills by maintaining a tidy environment at work.Worked efficiently in a fast-paced environment retrieving clothes from the stock room, while answering the phone, folding clothes, and assisting customers in the store.Received valuable appreciation for pushing sales effectively. Through building genuine relationships with customers and taking initiative to offer more selection with the online purchase-in-store feature; a feature that allows customers to order any item from online, pay in store and select their pickup location, I was able to collaborate actively to our daily sales.As a result of proving work efficiency, I got a job offer as one of the Signers of the company; a job position that involved assisting managers with administrating cash transactions, such as return approvals.
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Canada
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Spectator Sports
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300 - 400 Employee
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Videographer Assistant
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Sep 2014 - Dec 2014
Operated professional camera and audio equipment during match days and private events to create video content for the sales, media, marketing, and partnership departments.Met deadlines promptly proving to work well under pressure by generating mostly two videos per day under minimal supervision using Adobe Premiere Pro and Audition.Produced videos for companies like BMO, Electronic Arts, SportCheck, among others to maintain the relationship with sponsors through web content.
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Media Relations Specialist
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May 2014 - Aug 2014
Under the Media Relations position, one is in charge of retrieving statistics to back-up the content online that keeps followers informed about club updates.Covered interviews with coaches and players.Worked closely with radio stations, reporting match statistics, as well as with local newspapers for publishing content. Wrote creative stories about club's events and match reports, strengthening communication and writing skills in the field of advertisement.Gained strong outreach, partner relationship building, organizational, written and content production skills.
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Education
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2012 - 2016Simon Fraser University
Bachelor’s Degree, Communication and Media Studies -
2016 - 2016The University of Auckland
Film Production Diploma (Intensive Program), Film/Cinema/Video Studies -
2010 - 2012Fraser International College
Arts and Social Sciences Diploma, SOCIAL SCIENCES
Suggested Services
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Industry Focus. “Staffing and Recruiting”
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References
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